---
description: Quickly find and compare the leading Pipedrive vs 3CX alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Pipedrive vs 3CX | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Lead Capture Software](/directory/1001/lead-capture/software) > [Pipedrive \<span\>vs\</span\> 3CX](https://www.getapp.ca/compare/90507/103409/pipedrive/vs/3cx)

# Compare Pipedrive vs 3CX

Canonical: https://www.getapp.ca/compare/90507/103409/pipedrive/vs/3cx

> Detailed comparison between Pipedrive and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Pipedrive | 3CX |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 3055 | 465 |
| **Starting Price** | US$19.00 | $350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Pipedrive

- API
- Access Controls/Permissions
- Activity Tracking
- CRM Software
- Call Recording Software
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management Software
- Customer History
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Performance Management
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Task Management Software
- Transcripts/Chat History
- Transfers/Routing

### 3CX

- API
- Access Controls/Permissions
- Activity Tracking
- CRM Software
- Call Recording Software
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management Software
- Customer History
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Performance Management
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Task Management Software
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Pipedrive Profile](https://www.getapp.ca/software/90507/pipedrive)
- [View 3CX Profile](https://www.getapp.ca/software/103409/3cx)
- [View Original Comparison](https://www.getapp.ca/compare/90507/103409/pipedrive/vs/3cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Pipedrive vs 3CX | GetApp Canada 2026","description":"Quickly find and compare the leading Pipedrive vs 3CX alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/90507/103409/pipedrive/vs/3cx","about":[{"@id":"https://www.getapp.ca/software/90507/pipedrive#software"},{"@id":"https://www.getapp.ca/software/103409/3cx#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/90507/103409/pipedrive/vs/3cx#breadcrumblist"},"@id":"https://www.getapp.ca/compare/90507/103409/pipedrive/vs/3cx#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Pipedrive","description":"Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.\n\nPipedrive’s interface empowers salespeople to streamline workflows and unlock instant sales insights. Easily track deal and lead progress with Pipedrive’s visual sales pipeline and fine-tune your strategy with reporting features and a personalized AI Sales Assistant. Pipedrive offers various app integrations across all revenue stages, including Zapier, Zoom and Google Workspace, so teams can sync all data in one place and supercharge productivity.\n\nAdministrators can reach the right contacts at the right time with intelligent lead segmentation and activity reminders that tell when to take action and when it’s time to seal the deal. It helps compose sales emails.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/51d970e1-ac5e-4af1-b976-70f230e43f06.png","url":"https://www.getapp.ca/software/90507/pipedrive","@id":"https://www.getapp.ca/software/90507/pipedrive#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3055,"ratingValue":4.5},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.ca/software/103409/3cx","@id":"https://www.getapp.ca/software/103409/3cx#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":465,"ratingValue":4.4},"offers":{"price":"350","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/90507/103409/pipedrive/vs/3cx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Lead Capture Software","position":2,"item":"/directory/1001/lead-capture/software","@type":"ListItem"},{"name":"Pipedrive vs 3CX","position":3,"item":"https://www.getapp.ca/compare/90507/103409/pipedrive/vs/3cx","@type":"ListItem"}]}]}
</script>
