---
description: Quickly find and compare the leading SAP Customer Experience vs LiveAgent alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SAP Customer Experience vs LiveAgent | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Personalization Software](/directory/609/personalization-behavioral-targeting/software) > [SAP Customer Experience \<span\>vs\</span\> LiveAgent](https://www.getapp.ca/compare/90379/91301/sap-crm/vs/liveagent)

# Compare SAP Customer Experience vs LiveAgent

Canonical: https://www.getapp.ca/compare/90379/91301/sap-crm/vs/liveagent

> Detailed comparison between SAP Customer Experience and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SAP Customer Experience | LiveAgent |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 245 | 1788 |
| **Starting Price** | US$58.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### SAP Customer Experience

- API
- Automated Routing
- CRM Software
- Campaign Management Software
- Contact Management Software
- Customer Complaint Tracking
- Customer Database
- Customer History
- Email Management Software
- Feedback Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat Software
- Mobile Access
- Reporting/Analytics
- Routing
- Support Ticket Management

### LiveAgent

- API
- Automated Routing
- CRM Software
- Campaign Management Software
- Computer Telephony Integration
- Contact Management Software
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customer Database
- Customer History
- Email Management Software
- Feedback Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat Software
- Mobile Access
- Natural Language Processing
- Reporting/Analytics
- Routing
- Support Ticket Management

## Links

- [View SAP Customer Experience Profile](https://www.getapp.ca/software/90379/sap-crm)
- [View LiveAgent Profile](https://www.getapp.ca/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.ca/compare/90379/91301/sap-crm/vs/liveagent)

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