---
description: Quickly find and compare the leading LiveChat vs Workbooks alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveChat vs Workbooks | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [LiveChat \<span\>vs\</span\> Workbooks](https://www.getapp.ca/compare/8385/9531/livechat/vs/workbooks-crm)

# Compare LiveChat vs Workbooks

Canonical: https://www.getapp.ca/compare/8385/9531/livechat/vs/workbooks-crm

> Detailed comparison between LiveChat and Workbooks. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Workbooks |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 1715 | 112 |
| **Starting Price** | US$25.00 | US$45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveChat

- API
- Activity Tracking
- Configurable Workflow
- Customer Database
- Customizable Reports
- Deal Management
- Knowledge Management Software
- Lead Generation Software
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Opportunity Management
- Real-Time Data
- Real-Time Reporting
- Referral Tracking
- Reminders
- Revenue Management Software
- Segmentation
- Social Media Integration
- Web-based Deployment

### Workbooks

- API
- Activity Tracking
- Configurable Workflow
- Customer Database
- Customizable Reports
- Deal Management
- Knowledge Management Software
- Lead Generation Software
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Opportunity Management
- Real-Time Data
- Real-Time Reporting
- Referral Tracking
- Reminders
- Revenue Management Software
- Segmentation
- Social Media Integration
- Web-based Deployment

## Links

- [View LiveChat Profile](https://www.getapp.ca/software/8385/livechat)
- [View Workbooks Profile](https://www.getapp.ca/software/9531/workbooks-crm)
- [View Original Comparison](https://www.getapp.ca/compare/8385/9531/livechat/vs/workbooks-crm)

-----

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