---
description: Quickly find and compare the leading Convoso vs QueueMetrics alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Convoso vs QueueMetrics | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Convoso \<span\>vs\</span\> QueueMetrics](https://www.getapp.ca/compare/8280/2080942/cloud-predictive-dialer/vs/queuemetrics)

# Compare Convoso vs QueueMetrics

Canonical: https://www.getapp.ca/compare/8280/2080942/cloud-predictive-dialer/vs/queuemetrics

> Detailed comparison between Convoso and QueueMetrics. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Convoso | QueueMetrics |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 395 | 27 |
| **Starting Price** | US$90.00 | CHF 8.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Live Online, Documentation, Videos |

## Key features

### Convoso

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Tagging
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Monitoring
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

### QueueMetrics

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Tagging
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Monitoring
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

## Links

- [View Convoso Profile](https://www.getapp.ca/software/8280/cloud-predictive-dialer)
- [View QueueMetrics Profile](https://www.getapp.ca/software/2080942/queuemetrics)
- [View Original Comparison](https://www.getapp.ca/compare/8280/2080942/cloud-predictive-dialer/vs/queuemetrics)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Convoso vs QueueMetrics | GetApp Canada 2026","description":"Quickly find and compare the leading Convoso vs QueueMetrics alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/8280/2080942/cloud-predictive-dialer/vs/queuemetrics","about":[{"@id":"https://www.getapp.ca/software/8280/cloud-predictive-dialer#software"},{"@id":"https://www.getapp.ca/software/2080942/queuemetrics#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/8280/2080942/cloud-predictive-dialer/vs/queuemetrics#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/8280/2080942/cloud-predictive-dialer/vs/queuemetrics#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"Convoso","description":"Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for organizations that depend on outbound sales to acquire customers, Convoso helps businesses increase contact rates, maximize agent productivity, and lower customer acquisition costs.\n\nConvoso unifies high-performance dialing, campaign management, and intelligent number management to help teams connect with more prospects and convert more opportunities. Businesses can automate workflows across lead, campaign, and list management while engaging prospects through voice, SMS, email, and AI-powered agents.\n\nIntelligent number management capabilities help businesses monitor number health, optimize number pools, automate procurement, and match the best number to each lead. Combined with predictive dialing, sub-5-second speed-to-lead, advanced call classification, built-in compliance controls, and real-time analytics, Convoso helps organizations scale outbound operations with confidence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e3c00820-ad20-494b-bfa5-bcd49f38c665.png","url":"https://www.getapp.ca/software/8280/cloud-predictive-dialer","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/8280/cloud-predictive-dialer#software","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":395,"ratingValue":4.5},"offers":{"price":"90","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"QueueMetrics","description":"QueueMetrics is a comprehensive call center monitoring software designed for Asterisk, FreePBX, Yeastar, and Grandstream systems. It offers a robust set of features to help businesses measure, control, and improve all aspects of their call center operations.\n\nThe software provides detailed tracking of agent productivity, working time, payrolls, sales targets, and conversion rates. It also monitors Automatic Call Distribution (ACD), Interactive Voice Response (IVR), and Music-on-Hold (MoH) events, generating statistics for both inbound and outbound call campaigns. QueueMetrics' realtime process monitoring capabilities include customizable wallboards and reports, allowing managers to stay on top of their contact center activities.\n\nTo simplify agents' daily workflow, QueueMetrics offers a dedicated agent interface with text messages and alarm options. The software seamlessly integrates with modern CRM platforms such as Vtiger and Salesforce, and includes a ready-to-use WebRTC softphone as well as a comprehensive quality tracking tool. With over 200 different metrics, the solution enables businesses to measure and improve all aspects of their contact center operations. QueueMetrics is available as a cloud-based service or an on-premise software package, and is trusted by thousands of companies worldwide for its reliability, scope, and regular feature updates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7319d253-eb25-4d5c-9342-9512a304b5e7.png","url":"https://www.getapp.ca/software/2080942/queuemetrics","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2080942/queuemetrics#software","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":27,"ratingValue":4.7},"offers":{"price":"8","@type":"Offer","priceCurrency":"CHF"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/compare/8280/2080942/cloud-predictive-dialer/vs/queuemetrics#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Convoso vs QueueMetrics","position":3,"item":"https://www.getapp.ca/compare/8280/2080942/cloud-predictive-dialer/vs/queuemetrics","@type":"ListItem"}]}]}
</script>
