---
description: Quickly find and compare the leading SugarCRM vs Aurea CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SugarCRM vs Aurea CRM | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Tools](/directory/3877/sales-intelligence/software) > [SugarCRM \<span\>vs\</span\> Aurea CRM](https://www.getapp.ca/compare/8270/90514/sugarcrm/vs/update-crmpad)

# Compare SugarCRM vs Aurea CRM

Canonical: https://www.getapp.ca/compare/8270/90514/sugarcrm/vs/update-crmpad

> Detailed comparison between SugarCRM and Aurea CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | Aurea CRM |
| **Overall rating** | 3.8/5 | 3.5/5 |
| **Total Reviews** | 413 | 4 |
| **Starting Price** | US$59.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### SugarCRM

- CRM Software
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management Software
- Collaboration Tools
- Contact Management Software
- Content Management System (CMS) Software
- Dashboard Software
- Data Enrichment
- Interaction Tracking
- Lead Management Software
- Mobile Access
- Multi-Campaign
- Opportunity Management
- Pipeline Reports
- Reminders
- Sales Activity Management
- Sales Forecasting Software
- Sales Pipeline Management
- Third-Party Integrations

### Aurea CRM

- CRM Software
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management Software
- Collaboration Tools
- Contact Management Software
- Dashboard Software
- Interaction Tracking
- Lead Management Software
- Mobile Access
- Multi-Campaign
- Opportunity Management
- Reminders
- Sales Forecasting Software
- Sales Pipeline Management
- Third-Party Integrations

## Links

- [View SugarCRM Profile](https://www.getapp.ca/software/8270/sugarcrm)
- [View Aurea CRM Profile](https://www.getapp.ca/software/90514/update-crmpad)
- [View Original Comparison](https://www.getapp.ca/compare/8270/90514/sugarcrm/vs/update-crmpad)

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