---
description: Quickly find and compare the leading SugarCRM vs SAP Customer Experience alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SugarCRM vs SAP Customer Experience | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [SugarCRM \<span\>vs\</span\> SAP Customer Experience](https://www.getapp.ca/compare/8270/90379/sugarcrm/vs/sap-crm)

# Compare SugarCRM vs SAP Customer Experience

Canonical: https://www.getapp.ca/compare/8270/90379/sugarcrm/vs/sap-crm

> Detailed comparison between SugarCRM and SAP Customer Experience. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | SAP Customer Experience |
| **Overall rating** | 3.8/5 | 4.3/5 |
| **Total Reviews** | 413 | 245 |
| **Starting Price** | US$59.00 | US$58.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### SugarCRM

- API
- CRM Software
- Campaign Management Software
- Communication Management
- Contact Management Software
- Customer Database
- Email Management Software
- For Startups
- Forecasting
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Lead Segmentation
- Live Chat Software
- Marketing Automation Software
- Mobile Access
- Multi-Campaign
- Reporting/Analytics
- Sales Pipeline Management
- Support Ticket Management

### SAP Customer Experience

- API
- CRM Software
- Campaign Management Software
- Communication Management
- Contact Management Software
- Customer Database
- Email Management Software
- For Startups
- Forecasting
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Lead Segmentation
- Live Chat Software
- Marketing Automation Software
- Mobile Access
- Multi-Campaign
- Reporting/Analytics
- Sales Pipeline Management
- Support Ticket Management

## Links

- [View SugarCRM Profile](https://www.getapp.ca/software/8270/sugarcrm)
- [View SAP Customer Experience Profile](https://www.getapp.ca/software/90379/sap-crm)
- [View Original Comparison](https://www.getapp.ca/compare/8270/90379/sugarcrm/vs/sap-crm)

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