---
description: Quickly find and compare the leading Paycom vs Freshservice alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Paycom vs Freshservice | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Expense Report Software](/directory/579/expenses-management/software) > [Paycom \<span\>vs\</span\> Freshservice](https://www.getapp.ca/compare/8195/91351/paycom/vs/freshservice)

# Compare Paycom vs Freshservice

Canonical: https://www.getapp.ca/compare/8195/91351/paycom/vs/freshservice

> Detailed comparison between Paycom and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Paycom | Freshservice |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 1271 | 714 |
| **Starting Price** | - | US$19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Paycom

- API
- Activity Tracking
- Analytics
- Audit Trail
- Billing & Invoicing
- Configurable Workflow
- Content Management System (CMS) Software
- Customizable Reports
- HR Management
- Help Desk Management
- Mobile Alerts
- Monitoring
- Onboarding Software
- Performance Metrics
- Process/Workflow Automation
- Real-Time Data
- SSL Security
- Status Tracking
- Surveys & Feedback
- Workflow Management Software

### Freshservice

- API
- Activity Tracking
- Analytics
- Audit Trail
- Billing & Invoicing
- Configurable Workflow
- Content Management System (CMS) Software
- Customizable Reports
- HR Management
- Help Desk Management
- Mobile Alerts
- Monitoring
- Onboarding Software
- Performance Metrics
- Process/Workflow Automation
- Real-Time Data
- SSL Security
- Status Tracking
- Surveys & Feedback
- Workflow Management Software

## Links

- [View Paycom Profile](https://www.getapp.ca/software/8195/paycom)
- [View Freshservice Profile](https://www.getapp.ca/software/91351/freshservice)
- [View Original Comparison](https://www.getapp.ca/compare/8195/91351/paycom/vs/freshservice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Paycom vs Freshservice | GetApp Canada 2026","description":"Quickly find and compare the leading Paycom vs Freshservice alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/8195/91351/paycom/vs/freshservice","about":[{"@id":"https://www.getapp.ca/software/8195/paycom#software"},{"@id":"https://www.getapp.ca/software/91351/freshservice#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/8195/91351/paycom/vs/freshservice#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/8195/91351/paycom/vs/freshservice#webpage","publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Paycom","description":"Paycom Software, Inc. (NYSE: PAYC) is the most automated HCM platform and the only HR and payroll software built on a unique, truly single database that automates workforce management from hire to retire. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and manual processes by delivering instant access to accurate data without requiring software navigation. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify work for employers and their employees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b376cf20-6be8-4d16-adfb-bed32a294669.png","url":"https://www.getapp.ca/software/8195/paycom","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/8195/paycom#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1271,"ratingValue":4.4},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Freshservice","description":"Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.\n\nFreshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.\n\nFreshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.\n\nFreshservice is part of the Freshworks product family, whose flagship product is the leading customer support solution Freshdesk – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9198c5f7-1454-48b6-9b59-a7e2b05a451e.png","url":"https://www.getapp.ca/software/91351/freshservice","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/91351/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":714,"ratingValue":4.5},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Expense Report Software","position":2,"item":"/directory/579/expenses-management/software","@type":"ListItem"},{"name":"Paycom vs Freshservice","position":3,"item":"https://www.getapp.ca/compare/8195/91351/paycom/vs/freshservice","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/8195/91351/paycom/vs/freshservice#breadcrumblist"}]}
</script>