---
description: Quickly find and compare the leading SurveyMonkey vs ServiceNow alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SurveyMonkey vs ServiceNow | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [SurveyMonkey \<span\>vs\</span\> ServiceNow](https://www.getapp.ca/compare/2371/9156/surveymonkey/vs/servicenow)

# Compare SurveyMonkey vs ServiceNow

Canonical: https://www.getapp.ca/compare/2371/9156/surveymonkey/vs/servicenow

> Detailed comparison between SurveyMonkey and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | ServiceNow |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 10430 | 344 |
| **Starting Price** | US$30.00 | US$100.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SurveyMonkey

- API
- Activity Dashboard
- Alerts/Notifications
- CRM Software
- Customizable Branding
- Dashboard Software
- Data Import/Export
- Data Visualization Software
- Drag & Drop
- Email Management Software
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Workflow Management Software

### ServiceNow

- API
- Activity Dashboard
- Alerts/Notifications
- CRM Software
- Customizable Branding
- Dashboard Software
- Data Import/Export
- Data Visualization Software
- Drag & Drop
- Email Management Software
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Workflow Management Software

## Links

- [View SurveyMonkey Profile](https://www.getapp.ca/software/2371/surveymonkey)
- [View ServiceNow Profile](https://www.getapp.ca/software/9156/servicenow)
- [View Original Comparison](https://www.getapp.ca/compare/2371/9156/surveymonkey/vs/servicenow)

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