---
description: Quickly find and compare the leading ManageEngine ServiceDesk Plus vs iTOP alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ManageEngine ServiceDesk Plus vs iTOP | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> iTOP](https://www.getapp.ca/compare/20521/2079321/manageengine-service-desk-plus/vs/itop)

# Compare ManageEngine ServiceDesk Plus vs iTOP

Canonical: https://www.getapp.ca/compare/20521/2079321/manageengine-service-desk-plus/vs/itop

> Detailed comparison between ManageEngine ServiceDesk Plus and iTOP. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | iTOP |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 227 | 12 |
| **Starting Price** | US$16.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Asset Tracking Software
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Inventory Management Software
- Investigation Management Software
- Knowledge Management Software
- Multi-Channel Communication
- Reminders
- SSL Security
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### iTOP

- API
- Activity Tracking
- Asset Tracking Software
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Inventory Management Software
- Investigation Management Software
- Knowledge Management Software
- Multi-Channel Communication
- Reminders
- SSL Security
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.getapp.ca/software/20521/manageengine-service-desk-plus)
- [View iTOP Profile](https://www.getapp.ca/software/2079321/itop)
- [View Original Comparison](https://www.getapp.ca/compare/20521/2079321/manageengine-service-desk-plus/vs/itop)

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