---
description: Quickly find and compare the leading Hiver vs Gmelius alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Hiver vs Gmelius | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [ITSM Software](/directory/292/it-service-management-itsm/software) > [Hiver \<span\>vs\</span\> Gmelius](https://www.getapp.ca/compare/20502/112335/hiver/vs/gmelius)

# Compare Hiver vs Gmelius

Canonical: https://www.getapp.ca/compare/20502/112335/hiver/vs/gmelius

> Detailed comparison between Hiver and Gmelius. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Gmelius |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 146 | 43 |
| **Starting Price** | US$55.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Hiver

- @mentions
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Email Distribution
- Email Monitoring
- Email Templates
- File Sharing Software
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Shared Inboxes
- Status Tracking
- Task Management Software
- Workflow Management Software

### Gmelius

- @mentions
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Email Distribution
- Email Monitoring
- Email Templates
- File Sharing Software
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Shared Inboxes
- Status Tracking
- Task Management Software
- Workflow Management Software

## Links

- [View Hiver Profile](https://www.getapp.ca/software/20502/hiver)
- [View Gmelius Profile](https://www.getapp.ca/software/112335/gmelius)
- [View Original Comparison](https://www.getapp.ca/compare/20502/112335/hiver/vs/gmelius)

-----

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