---
description: Quickly find and compare the leading Viber vs Glassix alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Viber vs Glassix | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Viber \<span\>vs\</span\> Glassix](https://www.getapp.ca/compare/2049588/2068829/viber/vs/glassix)

# Compare Viber vs Glassix

Canonical: https://www.getapp.ca/compare/2049588/2068829/viber/vs/glassix

> Detailed comparison between Viber and Glassix. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Viber | Glassix |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 4058 | 103 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Not Offered | In Person, Live Online, Webinars |

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Live Chat Software
- Multi-Channel Communication
- Personalization Software
- Reporting/Analytics
- Video Support

### Glassix

- AI/Machine Learning
- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Customizable Reports
- Feedback Management
- File Sharing Software
- Interaction Tracking
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Performance Management
- Personalization Software
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Transfers/Routing
- Video Support

## Links

- [View Viber Profile](https://www.getapp.ca/software/2049588/viber)
- [View Glassix Profile](https://www.getapp.ca/software/2068829/glassix)
- [View Original Comparison](https://www.getapp.ca/compare/2049588/2068829/viber/vs/glassix)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Viber vs Glassix | GetApp Canada 2026","description":"Quickly find and compare the leading Viber vs Glassix alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/2049588/2068829/viber/vs/glassix","about":[{"@id":"https://www.getapp.ca/software/2049588/viber#software"},{"@id":"https://www.getapp.ca/software/2068829/glassix#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/2049588/2068829/viber/vs/glassix#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/2049588/2068829/viber/vs/glassix#webpage","publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Viber","description":"Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.\n\nViber lets users call and message each other over Wi-Fi or internet connectivity. The application also allows marketers to utilize multiple placements options to run advertisements. The messaging platform lets users share images, files, and audio from any device such as desktops, laptops or smartphones. \n \nViber also allows marketing teams to improve audience engagement and brand awareness through its sticker content functionality. Businesses can use its community feature to manage multiple members simultaneously, invite new users, and control privileges.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6385457f-35f1-4505-a93d-f7137059c08d.png","url":"https://www.getapp.ca/software/2049588/viber","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2049588/viber#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4058,"ratingValue":4.4},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Glassix","description":"Glassix's mission is to expand access to Conversational AI and Omnichannel Customer Communication and enable businesses worldwide to unlock their full potential by achieving unparalleled scalability.\n\nUsing its AI Omnichannel capabilities, Glassix refines customer journeys by transcending time constraints and addressing all customer interaction points, including inactive hours. Leading brands like Nike, Avis, Nintendo, Domino's, and Dyson trust Glassix to propel their missions forward through the application of transformative technology.\n\nGlassix streamlines the management of customer interactions, making it easier than ever. Their unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. Glassix provides an array of features from AI-powered chatbots to personalized greetings, allowing customers to stay engaged in one centralized location.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a9584e34-8e6b-4eb3-83e6-8039207a47c5.jpeg","url":"https://www.getapp.ca/software/2068829/glassix","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2068829/glassix#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":103,"ratingValue":5.0},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"Viber vs Glassix","position":3,"item":"https://www.getapp.ca/compare/2049588/2068829/viber/vs/glassix","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/2049588/2068829/viber/vs/glassix#breadcrumblist"}]}
</script>