---
description: Quickly find and compare the leading Viber vs Wati alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Viber vs Wati | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Viber \<span\>vs\</span\> Wati](https://www.getapp.ca/compare/2049588/2068239/viber/vs/wati)

# Compare Viber vs Wati

Canonical: https://www.getapp.ca/compare/2049588/2068239/viber/vs/wati

> Detailed comparison between Viber and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Viber | Wati |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 4059 | 203 |
| **Starting Price** | - | US$59.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Viber

- API
- Chat/Messaging
- Communication Management
- Interaction Tracking
- Interactive Content
- Live Chat Software
- Multi-Channel Communication
- Personalization Software
- Reporting/Analytics
- Video Support

### Wati

- AI/Machine Learning
- API
- Chat/Messaging
- Code-free Development
- Communication Management
- Customer Communication
- Customer Database
- Customer Engagement Software
- Customer Service Analytics
- Interaction Tracking
- Live Chat Software
- Natural Language Processing
- Performance Metrics
- Reporting/Analytics
- Segmentation
- Support Ticket Management

## Links

- [View Viber Profile](https://www.getapp.ca/software/2049588/viber)
- [View Wati Profile](https://www.getapp.ca/software/2068239/wati)
- [View Original Comparison](https://www.getapp.ca/compare/2049588/2068239/viber/vs/wati)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Viber vs Wati | GetApp Canada 2026","description":"Quickly find and compare the leading Viber vs Wati alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/2049588/2068239/viber/vs/wati","about":[{"@id":"https://www.getapp.ca/software/2049588/viber#software"},{"@id":"https://www.getapp.ca/software/2068239/wati#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/2049588/2068239/viber/vs/wati#breadcrumblist"},"@id":"https://www.getapp.ca/compare/2049588/2068239/viber/vs/wati#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA"},{"name":"Viber","description":"Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.\n\nViber lets users call and message each other over Wi-Fi or internet connectivity. The application also allows marketers to utilize multiple placements options to run advertisements. The messaging platform lets users share images, files, and audio from any device such as desktops, laptops or smartphones. \n \nViber also allows marketing teams to improve audience engagement and brand awareness through its sticker content functionality. Businesses can use its community feature to manage multiple members simultaneously, invite new users, and control privileges.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6385457f-35f1-4505-a93d-f7137059c08d.png","url":"https://www.getapp.ca/software/2049588/viber","@id":"https://www.getapp.ca/software/2049588/viber#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4059},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Wati","description":"Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\n\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\n\nWati, the AI-Powered Customer Engagement Platform for Revenue Growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/adaea12a-5f04-44af-8b6d-09f24690f310.png","url":"https://www.getapp.ca/software/2068239/wati","@id":"https://www.getapp.ca/software/2068239/wati#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":203},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/2049588/2068239/viber/vs/wati#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"Viber vs Wati","position":3,"item":"https://www.getapp.ca/compare/2049588/2068239/viber/vs/wati","@type":"ListItem"}]}]}
</script>