---
description: Quickly find and compare the leading BMC Helix ITSM vs RSA Archer Suite alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare BMC Helix ITSM vs RSA Archer Suite | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [ITSM Software](/directory/292/it-service-management-itsm/software) > [BMC Helix ITSM \<span\>vs\</span\> RSA Archer Suite](https://www.getapp.ca/compare/2048245/2054220/bmc-helix-itsm/vs/rsa-archer)

# Compare BMC Helix ITSM vs RSA Archer Suite

Canonical: https://www.getapp.ca/compare/2048245/2054220/bmc-helix-itsm/vs/rsa-archer

> Detailed comparison between BMC Helix ITSM and RSA Archer Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BMC Helix ITSM | RSA Archer Suite |
| **Overall rating** | 4.1/5 | 3.9/5 |
| **Total Reviews** | 115 | 14 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk | Chat |
| **Training Software** | - | In Person |

## Key features

### BMC Helix ITSM

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Tracking Software
- Change Management Software
- Configuration Management
- Dashboard Software
- Data Visualization Software
- Generative AI
- Help Desk Management
- Incident Management Software

### RSA Archer Suite

- Alerts/Notifications
- Audit Management
- Compliance Management
- Dashboard Software
- Disaster Recovery
- Enterprise Risk Management
- Governance
- IT Risk Management
- Operational Risk Management

## Links

- [View BMC Helix ITSM Profile](https://www.getapp.ca/software/2048245/bmc-helix-itsm)
- [View RSA Archer Suite Profile](https://www.getapp.ca/software/2054220/rsa-archer)
- [View Original Comparison](https://www.getapp.ca/compare/2048245/2054220/bmc-helix-itsm/vs/rsa-archer)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare BMC Helix ITSM vs RSA Archer Suite | GetApp Canada 2026","description":"Quickly find and compare the leading BMC Helix ITSM vs RSA Archer Suite alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/2048245/2054220/bmc-helix-itsm/vs/rsa-archer","about":[{"@id":"https://www.getapp.ca/software/2048245/bmc-helix-itsm#software"},{"@id":"https://www.getapp.ca/software/2054220/rsa-archer#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/2048245/2054220/bmc-helix-itsm/vs/rsa-archer#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/2048245/2054220/bmc-helix-itsm/vs/rsa-archer#webpage","publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"BMC Helix ITSM","description":"BMC Helix ITSM is an IT asset management software that helps businesses manage incidents, create data visualizations, broker releases, and more from within a unified platform. It enables staff members to set up workflow automation to manage the creation, approval, and implementation of multiple change requests.\n\nBMC Helix ITSM allows IT professionals to automatically generate templates, assets, and knowledge article suggestions to resolve specific queries and issues. Supervisors can manage predictive service management operations by assigning, auto classifying, and routing incoming tickets and emails. It also offers multi-cloud service management tools, which enables team members to handle problems and incidents across cloud-based, multi-service, and multi-provider infrastructures.\n\nBMC Helix ITSM offers an API, which allows businesses to integrate the platform with several third-party solutions, such as Koviar, Ivanti, Apptio, and more. The built-in dashboard lets business leaders to utilize a drag-and-drop interface to create incidents, changes, service availability-based reports and data visualizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b4d87758-c339-4b66-8435-2d0525cb6a7c.png","url":"https://www.getapp.ca/software/2048245/bmc-helix-itsm","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2048245/bmc-helix-itsm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":115,"ratingValue":4.1},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"name":"RSA Archer Suite","description":"Archer IT &amp; Security Risk Management is a cloud-based platform that helps businesses maintain compliance and manage, investigate, and resolve technological risks. It enables users to record and report on security vulnerabilities, audit findings, regulatory obligations and more. \n\nThe application allows professionals to capture and aggregate issues and determine pending problems, priorities, and remediation timelines. IT teams can use the platform to catalog assets for compliance reporting and measure the risk exposure to cybersecurity events.  \n\nWith its IT regulatory management module, users can document external regulatory obligations impacting sensitive data environments. Archer IT &amp; Security Risk Management also allows teams to streamline Payment Card Industry (PCI) compliance process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2926b6f7-9647-4d59-9ff1-e27efecff119.png","url":"https://www.getapp.ca/software/2054220/rsa-archer","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2054220/rsa-archer#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":14,"ratingValue":3.9},"operatingSystem":"Cloud, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Software","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"BMC Helix ITSM vs RSA Archer Suite","position":3,"item":"https://www.getapp.ca/compare/2048245/2054220/bmc-helix-itsm/vs/rsa-archer","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/2048245/2054220/bmc-helix-itsm/vs/rsa-archer#breadcrumblist"}]}
</script>