---
description: Quickly find and compare the leading OpenTable vs UMAI alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare OpenTable vs UMAI | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [OpenTable \<span\>vs\</span\> UMAI](https://www.getapp.ca/compare/2044651/2081483/opentable-for-restaurants/vs/umai)

# Compare OpenTable vs UMAI

Canonical: https://www.getapp.ca/compare/2044651/2081483/opentable-for-restaurants/vs/umai

> Detailed comparison between OpenTable and UMAI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | OpenTable | UMAI |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1317 | 0 |
| **Starting Price** | US$149.00 | US$80.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Webinars, Documentation, Videos | In Person, Live Online, Videos |

## Key features

### OpenTable

- Access Controls/Permissions
- Availability Management
- Billing & Invoicing
- Booking Notes
- CRM Software
- Calendar Management
- Customer Database
- Customer History
- Customer Support Software
- Customizable Templates
- Group Reservations
- Inventory Management Software
- Mobile Access
- Payment Processing Software
- Ratings/Reviews
- Reminders
- Reporting/Analytics
- SMS Messaging
- Social Media Integration
- Third Party Booking

### UMAI

- Access Controls/Permissions
- Availability Management
- Billing & Invoicing
- Booking Notes
- CRM Software
- Calendar Management
- Customer Database
- Customer History
- Customer Support Software
- Customizable Templates
- Group Reservations
- Inventory Management Software
- Mobile Access
- Payment Processing Software
- Ratings/Reviews
- Reminders
- Reporting/Analytics
- SMS Messaging
- Social Media Integration
- Third Party Booking

## Links

- [View OpenTable Profile](https://www.getapp.ca/software/2044651/opentable-for-restaurants)
- [View UMAI Profile](https://www.getapp.ca/software/2081483/umai)
- [View Original Comparison](https://www.getapp.ca/compare/2044651/2081483/opentable-for-restaurants/vs/umai)

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