---
description: Quickly find and compare the leading Bigin by Zoho CRM vs Salesforce Customer360 alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Bigin by Zoho CRM vs Salesforce Customer360 | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Salesforce Customer360](https://www.getapp.ca/compare/142099/2071728/bigin-by-zoho-crm/vs/salesforce-customer360)

# Compare Bigin by Zoho CRM vs Salesforce Customer360

Canonical: https://www.getapp.ca/compare/142099/2071728/bigin-by-zoho-crm/vs/salesforce-customer360

> Detailed comparison between Bigin by Zoho CRM and Salesforce Customer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bigin by Zoho CRM | Salesforce Customer360 |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 727 | 48 |
| **Starting Price** | US$1.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Bigin by Zoho CRM

- Activity Dashboard
- Activity Tracking
- CRM Software
- Campaign Management Software
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customer Journey Mapping
- Data Security
- Lead Capture Software
- Lead Management Software
- Marketing Automation Software
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Workflow Management Software

### Salesforce Customer360

- Activity Dashboard
- Activity Tracking
- CRM Software
- Campaign Management Software
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customer Journey Mapping
- Data Security
- Lead Capture Software
- Lead Management Software
- Marketing Automation Software
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Workflow Management Software

## Links

- [View Bigin by Zoho CRM Profile](https://www.getapp.ca/software/142099/bigin-by-zoho-crm)
- [View Salesforce Customer360 Profile](https://www.getapp.ca/software/2071728/salesforce-customer360)
- [View Original Comparison](https://www.getapp.ca/compare/142099/2071728/bigin-by-zoho-crm/vs/salesforce-customer360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Bigin by Zoho CRM vs Salesforce Customer360 | GetApp Canada 2026","description":"Quickly find and compare the leading Bigin by Zoho CRM vs Salesforce Customer360 alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/142099/2071728/bigin-by-zoho-crm/vs/salesforce-customer360","about":[{"@id":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm#software"},{"@id":"https://www.getapp.ca/software/2071728/salesforce-customer360#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/142099/2071728/bigin-by-zoho-crm/vs/salesforce-customer360#breadcrumblist"},"@id":"https://www.getapp.ca/compare/142099/2071728/bigin-by-zoho-crm/vs/salesforce-customer360#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Bigin by Zoho CRM","description":"Bigin is a pipeline-centric customer relationship management solution designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect and customer details including deals, emails, activities, tweets, and more in a centralized repository.\n\nThe application allows users to create and share no-code forms across multiple channels. Users can also utilize the built-in telephony system to connect with prospects or customers and automatically update call records. Operators can connect with contacts via WhatsApp, email, and online meetings. With Bigin’s activity management module, employees can create tasks, schedule calls with customers, create events, and set up activity reminders. Other notable features of Bigin include workflow automation, automated notifications, collaboration, data import, audit logging, and more.\n\nBigin lets businesses connect with several third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting and Zoho Campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bedbdbb6-2493-4bf1-9a56-ff14a140a19c.jpeg","url":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm","@id":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":727},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"name":"Salesforce Customer360","description":"Salesforce Customer 360 is a suite that encompasses a range of solutions designed to help businesses connect with their customers in a whole new way. By leveraging connected data and trusted AI, Salesforce enables marketing, sales, commerce, service, IT, and data teams to work smarter, be more productive, and deliver seamless customer experiences.\n\nCustomer 360 allows businesses to connect all their data, providing teams with a complete view of every customer. This unified approach allows teams to deliver personalized experiences at the right time, ensuring customer satisfaction and loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a53e3740-a4b1-430d-9acb-28adce5bb4dc.webp","url":"https://www.getapp.ca/software/2071728/salesforce-customer360","@id":"https://www.getapp.ca/software/2071728/salesforce-customer360#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":48},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.ca/compare/142099/2071728/bigin-by-zoho-crm/vs/salesforce-customer360#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Bigin by Zoho CRM vs Salesforce Customer360","position":3,"item":"https://www.getapp.ca/compare/142099/2071728/bigin-by-zoho-crm/vs/salesforce-customer360","@type":"ListItem"}]}]}
</script>
