---
description: Quickly find and compare the leading SolarWinds Service Desk vs PagerDuty alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SolarWinds Service Desk vs PagerDuty | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [SolarWinds Service Desk \<span\>vs\</span\> PagerDuty](https://www.getapp.ca/compare/1336/91574/solarwinds-service-desk/vs/pagerduty)

# Compare SolarWinds Service Desk vs PagerDuty

Canonical: https://www.getapp.ca/compare/1336/91574/solarwinds-service-desk/vs/pagerduty

> Detailed comparison between SolarWinds Service Desk and PagerDuty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | PagerDuty |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 577 | 219 |
| **Starting Price** | US$39.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SolarWinds Service Desk

- API
- Access Controls/Permissions
- Alerts/Escalation
- Email Alerts
- IT Reporting
- Incident Management Software
- Incident Reporting
- Inventory Management Software
- Issue Management
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Service Level Agreement (SLA) Management
- Single Sign On Software
- Task Management Software
- Workflow Management Software

### PagerDuty

- API
- Access Controls/Permissions
- Alerts/Escalation
- Email Alerts
- IT Reporting
- Incident Management Software
- Incident Reporting
- Inventory Management Software
- Issue Management
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Service Level Agreement (SLA) Management
- Single Sign On Software
- Task Management Software
- Workflow Management Software

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.ca/software/1336/solarwinds-service-desk)
- [View PagerDuty Profile](https://www.getapp.ca/software/91574/pagerduty)
- [View Original Comparison](https://www.getapp.ca/compare/1336/91574/solarwinds-service-desk/vs/pagerduty)

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