---
description: Quickly find and compare the leading SolarWinds Service Desk vs Virima alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SolarWinds Service Desk vs Virima | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/1049/it-service/software) > [SolarWinds Service Desk \<span\>vs\</span\> Virima](https://www.getapp.ca/compare/1336/2052725/solarwinds-service-desk/vs/virima)

# Compare SolarWinds Service Desk vs Virima

Canonical: https://www.getapp.ca/compare/1336/2052725/solarwinds-service-desk/vs/virima

> Detailed comparison between SolarWinds Service Desk and Virima. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SolarWinds Service Desk | Virima |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 577 | 15 |
| **Starting Price** | US$39.00 | US$10,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SolarWinds Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking Software
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Help Desk Management
- IT Asset Tracking
- Inventory Management Software
- Knowledge Management Software
- License Management Software
- Monitoring
- Request Assignment
- SSL Security
- Service History
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

### Virima

- API
- Activity Tracking
- Analytics
- Asset Tracking Software
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Help Desk Management
- IT Asset Tracking
- Inventory Management Software
- Knowledge Management Software
- License Management Software
- Monitoring
- Request Assignment
- SSL Security
- Service History
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.ca/software/1336/solarwinds-service-desk)
- [View Virima Profile](https://www.getapp.ca/software/2052725/virima)
- [View Original Comparison](https://www.getapp.ca/compare/1336/2052725/solarwinds-service-desk/vs/virima)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare SolarWinds Service Desk vs Virima | GetApp Canada 2026","description":"Quickly find and compare the leading SolarWinds Service Desk vs Virima alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/1336/2052725/solarwinds-service-desk/vs/virima","about":[{"@id":"https://www.getapp.ca/software/1336/solarwinds-service-desk#software"},{"@id":"https://www.getapp.ca/software/2052725/virima#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/1336/2052725/solarwinds-service-desk/vs/virima#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/1336/2052725/solarwinds-service-desk/vs/virima#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"SolarWinds Service Desk","description":"SolarWinds Service Desk (formerly Samanage) enables modern organizations worldwide to deliver a superior service experience to their employees. The IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Through unprecedented agility and scalability, SolarWinds Service Desk gives organizations the ability to rapidly and consistently deliver the services that employees need to get work done.\n\nThe fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platforms, allowing internal service providers to streamline process improvement and greater productivity. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust IT Service Management (ITSM) solution in just days.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/60ccb07f-61cd-46d7-83e9-1468c74c747a.png","url":"https://www.getapp.ca/software/1336/solarwinds-service-desk","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/1336/solarwinds-service-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":577},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Virima","description":"Virima Inc. is singularly focused on reducing the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise data centers, cloud providers, corporate campuses and remote workers. Virima software as a service discovers and inventories hardware and software assets, automatically monitors each for configuration changes and leverages machine learning to identify asset relationships and their role in supporting mission-critical business services. These dynamic relationships and dependencies are brilliantly mapped within Virima's Visual Impact Display (ViVID).\n\nVirima's breadth of easy-to-deploy capabilities and out-of-box integrations automates the building and maintenance of a Configuration Management Database (CMDB), enabling improved service, security, risk, and compliance management. The additional IT Asset Management (ITAM) and IT Service Management (ITSM) capabilities of Virima deliver insight and value to mid-market and enterprise clients, enabling them to address many everyday IT operations and security challenges.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7c251605-7b2e-4003-ae7f-bf579037dfe1.png","url":"https://www.getapp.ca/software/2052725/virima","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2052725/virima#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":15},"offers":{"price":"10000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Software","position":2,"item":"/directory/1049/it-service/software","@type":"ListItem"},{"name":"SolarWinds Service Desk vs Virima","position":3,"item":"https://www.getapp.ca/compare/1336/2052725/solarwinds-service-desk/vs/virima","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/1336/2052725/solarwinds-service-desk/vs/virima#breadcrumblist"}]}
</script>