---
description: Quickly find and compare the leading SolarWinds Service Desk vs KACE alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SolarWinds Service Desk vs KACE | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [SolarWinds Service Desk \<span\>vs\</span\> KACE](https://www.getapp.ca/compare/1336/2052311/solarwinds-service-desk/vs/kace)

# Compare SolarWinds Service Desk vs KACE

Canonical: https://www.getapp.ca/compare/1336/2052311/solarwinds-service-desk/vs/kace

> Detailed comparison between SolarWinds Service Desk and KACE. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | KACE |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 577 | 23 |
| **Starting Price** | US$39.00 | US$2.40 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SolarWinds Service Desk

- API
- Activity Tracking
- Asset Tracking Software
- Audit Trail
- Capacity Management
- Change Management Software
- Contract/License Management
- Customizable Reports
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- License Management Software
- Maintenance Scheduling
- Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management Software
- Workflow Management Software

### KACE

- API
- Activity Tracking
- Asset Tracking Software
- Audit Trail
- Capacity Management
- Change Management Software
- Contract/License Management
- Customizable Reports
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- License Management Software
- Maintenance Scheduling
- Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management Software
- Workflow Management Software

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.ca/software/1336/solarwinds-service-desk)
- [View KACE Profile](https://www.getapp.ca/software/2052311/kace)
- [View Original Comparison](https://www.getapp.ca/compare/1336/2052311/solarwinds-service-desk/vs/kace)

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