---
description: Quickly find and compare the leading Trengo vs Viber alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Trengo vs Viber | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Trengo \<span\>vs\</span\> Viber](https://www.getapp.ca/compare/133443/2049588/trengo/vs/viber)

# Compare Trengo vs Viber

Canonical: https://www.getapp.ca/compare/133443/2049588/trengo/vs/viber

> Detailed comparison between Trengo and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Trengo | Viber |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 26 | 4059 |
| **Starting Price** | €125.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Not Offered |

## Key features

### Trengo

- API
- Call Recording Software
- Chat/Messaging
- Communication Management
- Customer Communication
- Customer Database
- Customer Engagement Software
- Customer History
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Personalization Software
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat

### Viber

- API
- Chat/Messaging
- Communication Management
- Customer History
- Interactive Content
- Live Chat Software
- Multi-Channel Communication
- Personalization Software
- Reporting/Analytics
- Video Support

## Links

- [View Trengo Profile](https://www.getapp.ca/software/133443/trengo)
- [View Viber Profile](https://www.getapp.ca/software/2049588/viber)
- [View Original Comparison](https://www.getapp.ca/compare/133443/2049588/trengo/vs/viber)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Trengo vs Viber | GetApp Canada 2026","description":"Quickly find and compare the leading Trengo vs Viber alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/133443/2049588/trengo/vs/viber","about":[{"@id":"https://www.getapp.ca/software/133443/trengo#software"},{"@id":"https://www.getapp.ca/software/2049588/viber#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/133443/2049588/trengo/vs/viber#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/133443/2049588/trengo/vs/viber#webpage","publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Trengo","description":"Trengo's customer engagement platform is dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will fuel that growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/08454bcb-1a62-4f2e-97ce-220b46e3c92a.png","url":"https://www.getapp.ca/software/133443/trengo","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/133443/trengo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":26,"ratingValue":4.1},"offers":{"price":"125","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Viber","description":"Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.\n\nViber lets users call and message each other over Wi-Fi or internet connectivity. The application also allows marketers to utilize multiple placements options to run advertisements. The messaging platform lets users share images, files, and audio from any device such as desktops, laptops or smartphones. \n \nViber also allows marketing teams to improve audience engagement and brand awareness through its sticker content functionality. Businesses can use its community feature to manage multiple members simultaneously, invite new users, and control privileges.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6385457f-35f1-4505-a93d-f7137059c08d.png","url":"https://www.getapp.ca/software/2049588/viber","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2049588/viber#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4059,"ratingValue":4.4},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/562/customer-support/software","@type":"ListItem"},{"name":"Trengo vs Viber","position":3,"item":"https://www.getapp.ca/compare/133443/2049588/trengo/vs/viber","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/133443/2049588/trengo/vs/viber#breadcrumblist"}]}
</script>