---
description: Quickly find and compare the leading HaloITSM vs HappyFox Assist AI alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare HaloITSM vs HappyFox Assist AI | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [HaloITSM \<span\>vs\</span\> HappyFox Assist AI](https://www.getapp.ca/compare/130803/2056646/haloitsm/vs/happyfox-assist-ai)

# Compare HaloITSM vs HappyFox Assist AI

Canonical: https://www.getapp.ca/compare/130803/2056646/haloitsm/vs/happyfox-assist-ai

> Detailed comparison between HaloITSM and HappyFox Assist AI. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HaloITSM | HappyFox Assist AI |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 44 | 0 |
| **Starting Price** | £49.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### HaloITSM

- Activity Dashboard
- Alerts/Notifications
- Asset Tracking Software
- Automated response
- Chatbot Software
- Cross-system Integration
- Customizable Reports
- IT Asset Management Software
- Incident Management Software
- Knowledge Management Software
- Real-Time Monitoring
- Risk Analysis
- Self Service Portal
- Service History
- Support Ticket Management
- Surveys
- Third-Party Integrations
- Ticket Management
- Workflow Management Software

### HappyFox Assist AI

- Activity Dashboard
- Alerts/Notifications
- Chatbot Software
- IT Asset Management Software
- Incident Management Software
- Knowledge Management Software
- Natural Language Processing
- Real-Time Monitoring
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations
- Ticket Management
- Workflow Management Software

## Links

- [View HaloITSM Profile](https://www.getapp.ca/software/130803/haloitsm)
- [View HappyFox Assist AI Profile](https://www.getapp.ca/software/2056646/happyfox-assist-ai)
- [View Original Comparison](https://www.getapp.ca/compare/130803/2056646/haloitsm/vs/happyfox-assist-ai)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare HaloITSM vs HappyFox Assist AI | GetApp Canada 2026","description":"Quickly find and compare the leading HaloITSM vs HappyFox Assist AI alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/130803/2056646/haloitsm/vs/happyfox-assist-ai","about":[{"@id":"https://www.getapp.ca/software/130803/haloitsm#software"},{"@id":"https://www.getapp.ca/software/2056646/happyfox-assist-ai#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/130803/2056646/haloitsm/vs/happyfox-assist-ai#breadcrumblist"},"@id":"https://www.getapp.ca/compare/130803/2056646/haloitsm/vs/happyfox-assist-ai#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"HaloITSM","description":"Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations extended across the whole business, halo is used by more than 5000 organisations in over 100 countries.\n\nThe platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralised platform. Each department can run its own services, forms, workflows, portals and approval routes, while employees get one consistent place to raise and track requests, automatically guided to the right team without needing to understand how the organisation is structured. Federated administration lets departments or regions manage their own areas while central teams retain governance.\n\nHalo supports workflow automation, real-time reporting, self-service for end users and integration with other business applications, allowing you to streamline service delivery throughout your business. Through using Halo, you are able to standardise processes, have visibility into team activity and facilitate collaboration. Halo AI is built into the platform as standard, supporting request triage, categorisation, summarisation, sentiment analysis, suggested replies and knowledge suggestions, with a built-in LLM connection included at no extra cost, as well as the option to connect an organisations own AI provider.\n\nWith 250+ native integrations, including Slack, Microsoft 365, Okta, Splunk, Halo connects into the tools organisations already rely on without heavy custom development. Configuration and customisation options, all with no-code options, let organisations adapt forms, fields, workflows, rules and reports to meet specific service management requirements, and over 1,000 out-of-the-box reports gives managrs live visibility into the agent performance and workload.\n\nHalo is built for trust at enterprise scale, holding ISO 27001, SOC 2 Type II, FedRAMP, GDPR, Cyber Essentials Plus, IRAP and HIPAA certifications, with 99.99% average global uptime, SSO, ODIC, SAML, role-based access control and full audit logging. Deployment options include Halo Cloud, Private Cloud and On-Premise, and a dedicated migration team has delivered over 1,000 migrations from every major vendor and legacy platform. All-inclusive pricing means every capability is included from day one, so organisations can scale from a single service desk solution to a shared platform across the whole business without module-by-module licensing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a6f3cd32-e66b-4435-aab8-7c773f1a5e26.jpeg","url":"https://www.getapp.ca/software/130803/haloitsm","@id":"https://www.getapp.ca/software/130803/haloitsm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":44},"offers":{"price":"49","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"HappyFox Assist AI","description":"Assist AI from HappyFox brings the power of AI and conversational ticketing to IT Support, HR, and Ops channels on Slack and Microsoft Teams. Empower employees with self-service, reduce ticket volume, increase agent productivity and employee engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c258f724-5e2a-4eca-af3d-b5495a758ae0.png","url":"https://www.getapp.ca/software/2056646/happyfox-assist-ai","@id":"https://www.getapp.ca/software/2056646/happyfox-assist-ai#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.getapp.ca/compare/130803/2056646/haloitsm/vs/happyfox-assist-ai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/325/it-asset-management/software","@type":"ListItem"},{"name":"HaloITSM vs HappyFox Assist AI","position":3,"item":"https://www.getapp.ca/compare/130803/2056646/haloitsm/vs/happyfox-assist-ai","@type":"ListItem"}]}]}
</script>