---
description: Quickly find and compare the leading CTM vs PhonePad alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare CTM vs PhonePad | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [CTM \<span\>vs\</span\> PhonePad](https://www.getapp.ca/compare/127363/2072706/calltrackingmetrics/vs/phonepad)

# Compare CTM vs PhonePad

Canonical: https://www.getapp.ca/compare/127363/2072706/calltrackingmetrics/vs/phonepad

> Detailed comparison between CTM and PhonePad. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | PhonePad |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 150 | 18 |
| **Starting Price** | US$79.00 | US$145.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation, Videos |

## Key features

### CTM

- Activity Tracking
- CRM Software
- Call Center Management
- Call Recording Software
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Caller ID
- Computer Telephony Integration
- Contact Management Software
- Conversion Tracking
- FCC Compliance
- Monitoring
- Natural Language Processing
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics

### PhonePad

- Activity Tracking
- CRM Software
- Call Center Management
- Call Recording Software
- Call Tracking Metrics
- Call Transcription
- Caller ID
- Contact Management Software
- Conversion Tracking
- Monitoring
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics

## Links

- [View CTM Profile](https://www.getapp.ca/software/127363/calltrackingmetrics)
- [View PhonePad Profile](https://www.getapp.ca/software/2072706/phonepad)
- [View Original Comparison](https://www.getapp.ca/compare/127363/2072706/calltrackingmetrics/vs/phonepad)

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