---
description: Quickly find and compare the leading Luma Health vs Artera alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Luma Health vs Artera | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Medical Scheduling Software](/directory/68/medical-scheduling/software) > [Luma Health \<span\>vs\</span\> Artera](https://www.getapp.ca/compare/115559/117451/luma-health/vs/artera)

# Compare Luma Health vs Artera

Canonical: https://www.getapp.ca/compare/115559/117451/luma-health/vs/artera

> Detailed comparison between Luma Health and Artera. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Luma Health | Artera |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 83 | 25 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Luma Health

- Appointment Management
- Calendar Management
- Call Reminders
- Communication Management
- Confirmations/Reminders
- Contact Database
- Customizable Reports
- Email Reminders
- Messaging
- Mobile Alerts
- Patient Intake
- Payment Reminders
- Recurring Appointments
- Reporting & Statistics
- Rescheduling
- SMS Messaging
- SMS Reminders
- Scheduling Software
- Surveys & Feedback
- Two-Way Communication

### Artera

- Appointment Management
- Calendar Management
- Call Reminders
- Communication Management
- Confirmations/Reminders
- Contact Database
- Customizable Reports
- Email Reminders
- Messaging
- Mobile Alerts
- Patient Intake
- Payment Reminders
- Recurring Appointments
- Reporting & Statistics
- Rescheduling
- SMS Messaging
- SMS Reminders
- Scheduling Software
- Surveys & Feedback
- Two-Way Communication

## Links

- [View Luma Health Profile](https://www.getapp.ca/software/115559/luma-health)
- [View Artera Profile](https://www.getapp.ca/software/117451/artera)
- [View Original Comparison](https://www.getapp.ca/compare/115559/117451/luma-health/vs/artera)

-----

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