---
description: Quickly find and compare the leading Vivantio vs BeyondTrust Remote Support alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Vivantio vs BeyondTrust Remote Support | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [Vivantio \<span\>vs\</span\> BeyondTrust Remote Support](https://www.getapp.ca/compare/91516/113939/vivantio/vs/bomgar)

# Compare Vivantio vs BeyondTrust Remote Support

Canonical: https://www.getapp.ca/compare/91516/113939/vivantio/vs/bomgar

> Detailed comparison between Vivantio and BeyondTrust Remote Support. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Vivantio | BeyondTrust Remote Support |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 178 | 2009 |
| **Starting Price** | US$59.00 | US$1,995.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Vivantio

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Knowledge Base Management
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Notifications
- Remote Access/Control
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management
- User Management

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Knowledge Base Management
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Notifications
- Remote Access/Control
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management
- User Management

## Links

- [View Vivantio Profile](https://www.getapp.ca/software/91516/vivantio)
- [View BeyondTrust Remote Support Profile](https://www.getapp.ca/software/113939/bomgar)
- [View Original Comparison](https://www.getapp.ca/compare/91516/113939/vivantio/vs/bomgar)

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