---
description: Quickly find and compare the leading Birdeye vs GuestXM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Birdeye vs GuestXM | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Birdeye \<span\>vs\</span\> GuestXM](https://www.getapp.ca/compare/112535/2048725/birdeye/vs/aretheyhappy)

# Compare Birdeye vs GuestXM

Canonical: https://www.getapp.ca/compare/112535/2048725/birdeye/vs/aretheyhappy

> Detailed comparison between Birdeye and GuestXM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | GuestXM |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 702 | 15 |
| **Starting Price** | - | €49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Birdeye

- AI/Machine Learning
- API
- Chat/Messaging
- Configurable Workflow
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Reports
- Engagement Tracking
- Impact Measurement
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Reminders
- Review Monitoring
- Social Media Integration
- Social Media Monitoring Software
- Survey/Poll Management
- Surveys & Feedback

### GuestXM

- AI/Machine Learning
- API
- Chat/Messaging
- Configurable Workflow
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Reports
- Engagement Tracking
- Impact Measurement
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Reminders
- Review Monitoring
- Social Media Integration
- Social Media Monitoring Software
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Birdeye Profile](https://www.getapp.ca/software/112535/birdeye)
- [View GuestXM Profile](https://www.getapp.ca/software/2048725/aretheyhappy)
- [View Original Comparison](https://www.getapp.ca/compare/112535/2048725/birdeye/vs/aretheyhappy)

-----

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