---
description: Quickly find and compare the leading Mproof vs HaloITSM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Mproof vs HaloITSM | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [ITSM Software](/directory/292/it-service-management-itsm/software) > [Mproof \<span\>vs\</span\> HaloITSM](https://www.getapp.ca/compare/111863/130803/clientele-itsm/vs/haloitsm)

# Compare Mproof vs HaloITSM

Canonical: https://www.getapp.ca/compare/111863/130803/clientele-itsm/vs/haloitsm

> Detailed comparison between Mproof and HaloITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mproof | HaloITSM |
| **Overall rating** | 4.0/5 | 4.7/5 |
| **Total Reviews** | 3 | 44 |
| **Starting Price** | €69.00 | £49.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Mproof

- Activity Dashboard
- Availability Management
- Change Management Software
- Configuration Management
- Contract/License Management
- Incident Management Software
- Knowledge Base Management
- Problem Management
- Project Management Software
- Release Management
- Self Service Portal
- Third-Party Integrations

### HaloITSM

- Activity Dashboard
- Asset Tracking Software
- Automated response
- Availability Management
- Change Management Software
- Configuration Management
- Contract/License Management
- Cross-system Integration
- Customizable Reports
- Incident Management Software
- Knowledge Base Management
- Problem Management
- Project Management Software
- Release Management
- Risk Analysis
- Self Service Portal
- Service History
- Support Ticket Management
- Surveys
- Third-Party Integrations

## Links

- [View Mproof Profile](https://www.getapp.ca/software/111863/clientele-itsm)
- [View HaloITSM Profile](https://www.getapp.ca/software/130803/haloitsm)
- [View Original Comparison](https://www.getapp.ca/compare/111863/130803/clientele-itsm/vs/haloitsm)

-----

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