---
description: Quickly find and compare the leading Marchex vs VoIP.ms alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Marchex vs VoIP.ms | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Marchex \<span\>vs\</span\> VoIP.ms](https://www.getapp.ca/compare/110321/2035391/marchex-call-tracking/vs/voip-ms)

# Compare Marchex vs VoIP.ms

Canonical: https://www.getapp.ca/compare/110321/2035391/marchex-call-tracking/vs/voip-ms

> Detailed comparison between Marchex and VoIP.ms. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Marchex | VoIP.ms |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 32 | 698 |
| **Starting Price** | US$0.01 | US$1.10 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Marchex

- API
- Activity Dashboard
- Alerts/Notifications
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Caller ID
- Campaign Scheduling
- Customizable Reports
- Engagement Tracking
- IVR
- Keyword Tracking
- Reporting/Analytics
- Scheduled Messaging
- Shortcodes

### VoIP.ms

- API
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Call Reporting
- Call Routing
- Caller ID
- Computer Telephony Integration
- IVR
- Reporting/Analytics
- Virtual Extensions

## Links

- [View Marchex Profile](https://www.getapp.ca/software/110321/marchex-call-tracking)
- [View VoIP.ms Profile](https://www.getapp.ca/software/2035391/voip-ms)
- [View Original Comparison](https://www.getapp.ca/compare/110321/2035391/marchex-call-tracking/vs/voip-ms)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Marchex vs VoIP.ms | GetApp Canada 2026","description":"Quickly find and compare the leading Marchex vs VoIP.ms alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/110321/2035391/marchex-call-tracking/vs/voip-ms","about":[{"@id":"https://www.getapp.ca/software/110321/marchex-call-tracking#software"},{"@id":"https://www.getapp.ca/software/2035391/voip-ms#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/110321/2035391/marchex-call-tracking/vs/voip-ms#breadcrumblist"},"@id":"https://www.getapp.ca/compare/110321/2035391/marchex-call-tracking/vs/voip-ms#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA"},{"name":"Marchex","description":"Marchex is a leading conversational analytics company that connects the voice of the customer to your business. We deliver AI-driven insights and solutions to help companies find, engage and nurture their most valuable customers across voice and text-based communication channels. Marchex leverages proprietary data and conversational insights to deliver real-time solutions that enable brands to personalize customer interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8c41c57a-61f2-46b0-a4a5-2790a0a744e5.png","url":"https://www.getapp.ca/software/110321/marchex-call-tracking","@id":"https://www.getapp.ca/software/110321/marchex-call-tracking#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":32},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"VoIP.ms","description":"VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities. \n\nUsers can redirect incoming calls to required phone numbers, create callback entries, and manage high volume call queues by playing voice prompts, advertisements, or custom messages for on-hold callers. Managers can organize audio conference calls from local or toll-free DID numbers and monitor call activities in real-time via the dashboard. VoIP.ms lets businesses prepare numeric extensions for callers and set up sequences for scenarios such as recordings, SMS, and DTMF.\n\nAdministrators can use secure portals to customize phone systems, view call history, check current account balances, and select locations for outbound calling. It provides email notifications in the event of password changes, emergency calls, API configuration changes, or balance threshold modifications. VoIP.ms also enables customer service agents to add a prefix to caller IDs to determine the origin of incoming calls, block or personalize IDs for outgoing calls, and send/receive media files or text messages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dda27b38-e08d-406f-8811-b2c28f514f67.png","url":"https://www.getapp.ca/software/2035391/voip-ms","@id":"https://www.getapp.ca/software/2035391/voip-ms#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":698},"offers":{"price":"1.1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.ca/compare/110321/2035391/marchex-call-tracking/vs/voip-ms#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/1291/sms-marketing/software","@type":"ListItem"},{"name":"Marchex vs VoIP.ms","position":3,"item":"https://www.getapp.ca/compare/110321/2035391/marchex-call-tracking/vs/voip-ms","@type":"ListItem"}]}]}
</script>