---
description: Quickly find and compare the leading Upcall vs EngageBay CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Upcall vs EngageBay CRM | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Upcall \<span\>vs\</span\> EngageBay CRM](https://www.getapp.ca/compare/108849/113999/upcall/vs/engagebay-marketing)

# Compare Upcall vs EngageBay CRM

Canonical: https://www.getapp.ca/compare/108849/113999/upcall/vs/engagebay-marketing

> Detailed comparison between Upcall and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Upcall | EngageBay CRM |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 11 | 907 |
| **Starting Price** | US$5.00 | US$14.99 |
| **Free Trial** | - | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Upcall

- API
- Activity Dashboard
- Activity Tracking
- Automatic Call Distribution
- Calendar Management
- Call Monitoring
- Call Recording Software
- Call Scripting
- Caller ID
- Dashboard Software
- Reporting/Analytics
- Third-Party Integrations

### EngageBay CRM

- API
- Activity Dashboard
- Activity Tracking
- Automatic Call Distribution
- Calendar Management
- Call Monitoring
- Call Recording Software
- Call Scripting
- Caller ID
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Engagement Software
- Dashboard Software
- Email Monitoring
- Onboarding Software
- Reporting/Analytics
- Sales Activity Management
- Scheduling Software
- Task Tagging
- Third-Party Integrations

## Links

- [View Upcall Profile](https://www.getapp.ca/software/108849/upcall)
- [View EngageBay CRM Profile](https://www.getapp.ca/software/113999/engagebay-marketing)
- [View Original Comparison](https://www.getapp.ca/compare/108849/113999/upcall/vs/engagebay-marketing)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Upcall vs EngageBay CRM | GetApp Canada 2026","description":"Quickly find and compare the leading Upcall vs EngageBay CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/108849/113999/upcall/vs/engagebay-marketing","about":[{"@id":"https://www.getapp.ca/software/108849/upcall#software"},{"@id":"https://www.getapp.ca/software/113999/engagebay-marketing#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/108849/113999/upcall/vs/engagebay-marketing#breadcrumblist"},"@id":"https://www.getapp.ca/compare/108849/113999/upcall/vs/engagebay-marketing#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"Upcall","description":"Upcall is an all-in-one software as a service (SaaS) outbound calling platform that allows users to start a call campaign from their own system and scale it with lead generation tools to meet all outsource calling needs. The platform sets-up real phone conservations in just a matter of seconds, and follows up with leads automatically at the right time with an appropriate message. Upcall supports automated workflows which facilitate the process of triggering calls from leads to creating a new level of automation for different sales organizations. Upcall compares leads based on call conversions, including set sales appointments and engagement rates, and helps sales teams qualify leads by separating good leads from bad ones, and allowing sales reps to talk to qualified leads. Upcall integrates into the user’s workflow and lets teams work with over 1,000 business tools to send data from lead sources, and then analyze results and sync call activity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/98de8fef-dc73-49fe-8cf4-662ec41222b3.png","url":"https://www.getapp.ca/software/108849/upcall","@id":"https://www.getapp.ca/software/108849/upcall#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":11},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"EngageBay CRM","description":"EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables teams to attract, engage, and delight customers with ease. Create content faster with AI-powered email and campaign generation, prioritize leads with AI deal scoring, and boost productivity with smart insights and automated recommendations. From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c022a545-6749-4e63-9bdb-3f36b906a383.png","url":"https://www.getapp.ca/software/113999/engagebay-marketing","@id":"https://www.getapp.ca/software/113999/engagebay-marketing#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":907},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/108849/113999/upcall/vs/engagebay-marketing#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Upcall vs EngageBay CRM","position":3,"item":"https://www.getapp.ca/compare/108849/113999/upcall/vs/engagebay-marketing","@type":"ListItem"}]}]}
</script>
