---
description: Quickly find and compare the leading Cloudya vs Daktela alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Cloudya vs Daktela | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Cloudya \<span\>vs\</span\> Daktela](https://www.getapp.ca/compare/108449/2047462/nfon/vs/daktela)

# Compare Cloudya vs Daktela

Canonical: https://www.getapp.ca/compare/108449/2047462/nfon/vs/daktela

> Detailed comparison between Cloudya and Daktela. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Cloudya | Daktela |
| **Overall rating** | 4.0/5 | 4.3/5 |
| **Total Reviews** | 19 | 3 |
| **Starting Price** | - | €30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Cloudya

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Recording

### Daktela

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Recording

## Links

- [View Cloudya Profile](https://www.getapp.ca/software/108449/nfon)
- [View Daktela Profile](https://www.getapp.ca/software/2047462/daktela)
- [View Original Comparison](https://www.getapp.ca/compare/108449/2047462/nfon/vs/daktela)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Cloudya vs Daktela | GetApp Canada 2026","description":"Quickly find and compare the leading Cloudya vs Daktela alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/108449/2047462/nfon/vs/daktela","about":[{"@id":"https://www.getapp.ca/software/108449/nfon#software"},{"@id":"https://www.getapp.ca/software/2047462/daktela#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/108449/2047462/nfon/vs/daktela#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/108449/2047462/nfon/vs/daktela#webpage","publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Cloudya","description":"NFON provides business solutions for smart communication. Cloud-powered suite bringing voice and video calls, customer contact, seamless Integrations, and enablement all together. \n \nOur smart business communication platform (Cloudya) brings complete range of PBX features, computer telephony integration, and UC functionalities, such as video conferencing and screen sharing. On the top of it, Cloudya integrates with your existing CRM and Collaboration tools. \n\nWith a broad portfolio to attend the demand of different customer needs, NFON offer solutions designed to serve specific use cases and industries.\n\nCustomer Contact:\n\nOmnichannel contact center solution that enable business to deliver outstanding customer service with Contact Center Hub.\n\nMonitor and manage inbound and outbound calls with Nmonitoring Queues. Have in-depth insights into the performance of service teams and campaigns, quickly pinpoints issues, optimizes team efficiency and delivers more value to customers.\n\nStreamline all service-related communication processes by integrating with Property Management Systems with Nhospitality, without the need for additional hardware or software.\n\nRegulation proof, fail proof and future proof call recording with Neorecording , a cloud-based voice recording and analytics solution connected to Cloudya, that solves our clients' challenges with EU legislation.\n\nIntegration:\nNFON Integration with Microsoft Teams - Cloudya (telephony) within the familiar environment of Microsoft Teams*\nCRM Connects. The integration of Cloudya with 60 different CRM systems.\nNCTI - Computer Telephony Integration - Standard, Premium and Pro\n\nEnablement:\nFor businesses that are ready to take their first steps towards the cloud we offer Nconnect Voice (our SIP Trunk) and Nconnect Data (internet connection).\nNconnect voice allows a seamless transition to flexible, scalable IP communications. Offers more flexibility and security at lower costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/57727315-b05b-46b2-bd1f-403c36c0285b.png","url":"https://www.getapp.ca/software/108449/nfon","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/108449/nfon#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":19,"ratingValue":4.0},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Daktela","description":"Daktela contact center is a cloud-based solution of call center with native support for many communication channels \"OmniChannel\" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks. We offer a wide range of related telecommunication services which can be used together with a virtual PBX or contact centre or even independently. In developing our solutions, we have utilised the many years’ experience gained from implementing hundreds of contact centres.\n\nOmni-Channel\nWe support directly within our own solution all the communication channels you may need in one application - phone, email, help desk, SMS, web chat and social networks.\n\nOpen platform with API\nDaktela is an open omni-channel platform with a REST API interface with many ready-made integrations into other popular systems available.\n\nCustomer's communication history\nDaktela automatically records all communication across all channels with your customers into a dedicated custom card within our CRM. By capturing and storing this communication history and presenting it to the agent at the right time we significantly increase productivity and the overall customer experience.\n\nRealtime reporting and statistics\nAs standard we provide unified reporting across all communication channels with a range of frequently used reports made available.\n\nCloud and dedicated solution\nDaktela can operate as a true cloud service or as a private cloud with software running on your own dedicated servers in your virtual environment.\n\nTechnical support\nHigh availability and reliability of the service is our priority number one. Technical support is available 24x7 for all communication channels. In Daktela we use our own technology in our own business gaining operational experience in the use of our technology which helps when dealing with our customers.\n\nInternational numbers\nWe offer international inbound phone numbers from more than sixty countries including toll-free numbers.\n\nSIM hosting\nUnique service of a virtual mobile operator, which allows recording of mobile phone and integration in the call centre.\n\nSMS connector\nHosting of SIM cards in our data centre You can call or send SMS messages via your SIM card.\n\nNumber filtering\nWe can clean your phone number database removing bad or invalid numbers, keeping your data clean.\n\nDaktela mobile\nIntegrated solutions sending SMS messages with direct connection to any UK or International mobile operators. API included.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/40f75050-7a6c-4c0f-99b1-40cf3de00f35.png","url":"https://www.getapp.ca/software/2047462/daktela","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2047462/daktela#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3,"ratingValue":4.3},"offers":{"price":"30","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/935/call-recording/software","@type":"ListItem"},{"name":"Cloudya vs Daktela","position":3,"item":"https://www.getapp.ca/compare/108449/2047462/nfon/vs/daktela","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/108449/2047462/nfon/vs/daktela#breadcrumblist"}]}
</script>