---
description: Quickly find and compare the leading 8x8 Contact Center vs Sobot alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 8x8 Contact Center vs Sobot | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [8x8 Contact Center \<span\>vs\</span\> Sobot](https://www.getapp.ca/compare/107107/2079329/contactnow/vs/sobot)

# Compare 8x8 Contact Center vs Sobot

Canonical: https://www.getapp.ca/compare/107107/2079329/contactnow/vs/sobot

> Detailed comparison between 8x8 Contact Center and Sobot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 8x8 Contact Center | Sobot |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 47 | 92 |
| **Starting Price** | - | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### 8x8 Contact Center

- Alerts/Escalation
- Automatic Call Distribution
- CRM Software
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customer History
- Customizable Reports
- Monitoring
- On-Demand Communications
- Performance Management
- Performance Metrics
- Personalization Software
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics

### Sobot

- Alerts/Escalation
- Automatic Call Distribution
- CRM Software
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customer History
- Customizable Reports
- Monitoring
- On-Demand Communications
- Performance Management
- Performance Metrics
- Personalization Software
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View 8x8 Contact Center Profile](https://www.getapp.ca/software/107107/contactnow)
- [View Sobot Profile](https://www.getapp.ca/software/2079329/sobot)
- [View Original Comparison](https://www.getapp.ca/compare/107107/2079329/contactnow/vs/sobot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare 8x8 Contact Center vs Sobot | GetApp Canada 2026","description":"Quickly find and compare the leading 8x8 Contact Center vs Sobot alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/107107/2079329/contactnow/vs/sobot","about":[{"@id":"https://www.getapp.ca/software/107107/contactnow#software"},{"@id":"https://www.getapp.ca/software/2079329/sobot#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/107107/2079329/contactnow/vs/sobot#breadcrumblist"},"@id":"https://www.getapp.ca/compare/107107/2079329/contactnow/vs/sobot#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"8x8 Contact Center","description":"8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center makes it easy for businesses to connect and collaborate with individuals working inside and outside of the organization.\n\n8x8 Contact Center keeps you connected to your customers from anywhere, at any time. Making changes is easy. And with an industry-first, financially backed 99.999% SLA across contact center and business communications, your contact center will continue to operate without interruption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/699ec2cc-4239-44b7-81cd-3a21f8c8f867.png","url":"https://www.getapp.ca/software/107107/contactnow","@id":"https://www.getapp.ca/software/107107/contactnow#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":47},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Sobot","description":"Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Our mission is to provide a secure, adaptable platform that empowers companies worldwide to connect deeply and efficiently with their customers.\n\nFrom small startups to multinational enterprises, Sobot believes that every business should have access to innovative customer experience tools. Serving over 10,000 brands across diverse industries in 18+ languages, our clients include renowned names such as Samsung, OPPO, Philips, Tineco, DFS, Renogy, Weee!, Michael Kors, J&amp;T, Air Liquide, OPay, Mico, and Lilith Games.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/94248fa9-5999-42fc-adb6-2fe921d7d3a4.png","url":"https://www.getapp.ca/software/2079329/sobot","@id":"https://www.getapp.ca/software/2079329/sobot#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":92},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.ca/compare/107107/2079329/contactnow/vs/sobot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"8x8 Contact Center vs Sobot","position":3,"item":"https://www.getapp.ca/compare/107107/2079329/contactnow/vs/sobot","@type":"ListItem"}]}]}
</script>