---
description: Quickly find and compare the leading SmartSurvey vs forms.app alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SmartSurvey vs forms.app | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [SmartSurvey \<span\>vs\</span\> forms.app](https://www.getapp.ca/compare/106531/2036523/smartsurvey/vs/forms-app)

# Compare SmartSurvey vs forms.app

Canonical: https://www.getapp.ca/compare/106531/2036523/smartsurvey/vs/forms-app

> Detailed comparison between SmartSurvey and forms.app. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SmartSurvey | forms.app |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 114 | 272 |
| **Starting Price** | £0.00 | US$39.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Documentation, Videos |

## Key features

### SmartSurvey

- API
- Autofill
- Collaboration Tools
- Data Analysis Tools
- Full Text Search
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- SSL Security
- Search/Filter
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

### forms.app

- API
- Autofill
- Collaboration Tools
- Data Analysis Tools
- Full Text Search
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- SSL Security
- Search/Filter
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

## Links

- [View SmartSurvey Profile](https://www.getapp.ca/software/106531/smartsurvey)
- [View forms.app Profile](https://www.getapp.ca/software/2036523/forms-app)
- [View Original Comparison](https://www.getapp.ca/compare/106531/2036523/smartsurvey/vs/forms-app)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare SmartSurvey vs forms.app | GetApp Canada 2026","description":"Quickly find and compare the leading SmartSurvey vs forms.app alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/106531/2036523/smartsurvey/vs/forms-app","about":[{"@id":"https://www.getapp.ca/software/106531/smartsurvey#software"},{"@id":"https://www.getapp.ca/software/2036523/forms-app#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/106531/2036523/smartsurvey/vs/forms-app#breadcrumblist"},"@id":"https://www.getapp.ca/compare/106531/2036523/smartsurvey/vs/forms-app#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"SmartSurvey","description":"SmartSurvey is tool which allows users to create, distribute, manage, and analyze responses to an unlimited number of surveys and questionnaires. The software is suitable for use across a range of organization types, including education, government, business, and not-for-profit, and can be used to gather responses from clients, partners, suppliers, students, patients, and more.\n \nSmartSurvey includes a range of question types, allowing users to select from basic multiple choice, text box, ranking, and choice matrix questions, and advanced Likert scale, net promoter score (NPS), continuous sum, and semantic differential questions. Users can customize the fonts and text sizes of questions, add ‘other’ choice fields and comment boxes, apply text and answer validation, randomize answer choices, and more. Frequently-used questions can be saved into a question library, from which they can be instantly added to new surveys. Skip logic can be utilized to hide irrelevant pages based on previous answers, and response piping automatically inserts previous responses into upcoming questions.\n \nSmartSurvey allows users to distribute survey invitations via bulk email and SMS, with the ability to send reminders and track invite statuses, open rates, views, opt-outs, and failures. Surveys can also be embedded in web pages with a copy-and-paste embed code, and shared across social media. Response quotas and end dates can be set to manage the number of responses for each survey, and emails can be sent out to users every time a new response is received. SmartSurvey’s analytics and reporting tools allow users to view responses in real-time, export data for further analysis, analyze text, filter responses using specific criteria, create custom charts, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e7eb7093-a9a3-4cc7-b10f-8f054795948d.png","url":"https://www.getapp.ca/software/106531/smartsurvey","@id":"https://www.getapp.ca/software/106531/smartsurvey#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":114,"ratingValue":4.6},"offers":{"price":"0","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"name":"forms.app","description":"forms.app is an all-around online form builder software that helps businesses create professional forms, surveys, and quizzes effortlessly. \n\nGetting started with forms.app is super easy: use the AI form generator to create complete forms in seconds from simple text prompts, choose from 5,000+ ready-made form templates, import existing forms from PDFs or other platforms, or build from scratch with the intuitive drag-and-drop editor.\n\nforms.app stands out by offering both step view (conversational one-question-at-a-time) and list view (classic multi-question) layouts in a single platform. Step view creates engaging, conversational experiences that guide respondents through questions sequentially, reducing form abandonment and improving completion rates. List view provides the traditional form experience with multiple-page support for those who prefer to see all questions at once. You choose the approach that best fits your audience and goals.\n\nThe platform goes beyond basic form building with powerful features that handle complex workflows, such as conditional logic, save as draft feature, multiple endings, recall answers, auto-scoring, pre-filled forms, and product listing, just to name a few.\n\nforms.app supports payment collection directly through forms via Stripe or PayPal. You can collect legally binding signatures for contracts, agreements, and consent forms with e-signatures. Control when forms are available and cap the number of responses with open/close dates and submission limits. The platform can automatically generate custom PDFs (such as applications, certificates, contracts, invoices, or reports) based on form responses.\n\nBeyond the AI form generator that creates complete forms from plain language descriptions, you get AI insights that analyze response patterns and extract meaningful insights automatically, an AI question helper that suggests improvements to question clarity, an AI option generator that creates multiple-choice options, and an AI magic filter that intelligently organizes responses.\n\nforms.app connects with your existing tools through native integrations with popular platforms like Google Sheets, Microsoft Excel, Slack, Discord, Mailchimp, HubSpot, Notion, and Airtable. The platform also supports Zapier and webhook capabilities, enabling you to automate data flows and trigger actions across your entire tech stack without writing code. Team collaboration features support user permission controls, allowing multiple team members to work together with different access levels.\n\nforms.app lets you export data effortlessly in multiple formats, including CSV, Excel, and PDF. The platform supports over 30 form field types, such as short text, email, file uploads, signature, and ratings. Deploy forms across any channel by embedding directly into websites, including WordPress, Webflow, and custom sites, using simple embed codes, sharing via direct links, displaying as pop-ups, or using in social media campaigns. Forms are fully responsive and optimized for mobile devices.\n\nforms.app offers exceptional value with straightforward pricing that scales with your needs. The free forever plan lets you create up to 5 forms and collect 100 responses per month with access to all core features, including the AI form creator, conditional logic, e-signatures, payment collection, and live support. Paid plans start at $19/month annually for the Basic plan with 25 forms and 1,000 responses per month, $29/month annually for the Pro plan with unlimited forms and 10,000 responses per month, and $59/month annually for the Premium plan with 100,000 responses per month. Unlike tools that charge thousands of dollars for high-volume plans or require custom enterprise quotes, forms.app lets you collect up to 100,000 responses per month for just $59/mo annually or $79/mo monthly. The platform includes a 90-day refund guarantee and offers a 50% discount on yearly plans for nonprofits and educational institutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/94b270ec-caee-4b0c-b0c8-43d013e00e02.webp","url":"https://www.getapp.ca/software/2036523/forms-app","@id":"https://www.getapp.ca/software/2036523/forms-app#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":272,"ratingValue":4.7},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/106531/2036523/smartsurvey/vs/forms-app#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/1029/customer-satisfaction/software","@type":"ListItem"},{"name":"SmartSurvey vs forms.app","position":3,"item":"https://www.getapp.ca/compare/106531/2036523/smartsurvey/vs/forms-app","@type":"ListItem"}]}]}
</script>
