---
description: Quickly find and compare the leading ServiceTitan vs Salesforce Field Service alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceTitan vs Salesforce Field Service | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [HVAC Software](/directory/657/hvac/software) > [ServiceTitan \<span\>vs\</span\> Salesforce Field Service](https://www.getapp.ca/compare/104311/144011/servicetitan/vs/field-service-lightning)

# Compare ServiceTitan vs Salesforce Field Service

Canonical: https://www.getapp.ca/compare/104311/144011/servicetitan/vs/field-service-lightning

> Detailed comparison between ServiceTitan and Salesforce Field Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceTitan | Salesforce Field Service |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 325 | 33 |
| **Starting Price** | - | US$50.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceTitan

- API
- Activity Tracking
- Billing & Invoicing
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Inventory Management Software
- Invoice Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling Software
- Service History
- Supplier Management
- Work Order Creation
- Workflow Management Software

### Salesforce Field Service

- API
- Activity Tracking
- Billing & Invoicing
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Inventory Management Software
- Invoice Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling Software
- Service History
- Supplier Management
- Work Order Creation
- Workflow Management Software

## Links

- [View ServiceTitan Profile](https://www.getapp.ca/software/104311/servicetitan)
- [View Salesforce Field Service Profile](https://www.getapp.ca/software/144011/field-service-lightning)
- [View Original Comparison](https://www.getapp.ca/compare/104311/144011/servicetitan/vs/field-service-lightning)

-----

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