---
description: Quickly find and compare the leading Freshsales vs OpenCRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshsales vs OpenCRM | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Freshsales \<span\>vs\</span\> OpenCRM](https://www.getapp.ca/compare/104265/2073789/freshsales/vs/opencrm)

# Compare Freshsales vs OpenCRM

Canonical: https://www.getapp.ca/compare/104265/2073789/freshsales/vs/opencrm

> Detailed comparison between Freshsales and OpenCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshsales | OpenCRM |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 623 | 294 |
| **Starting Price** | US$11.00 | £39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshsales

- API
- Activity Tracking
- Calendar/Reminder System
- Contact Database
- Customizable Reports
- Email Marketing Software
- Email Templates
- Lead Capture Software
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Opportunity Management
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management Software
- Territory Management
- Workflow Management Software

### OpenCRM

- API
- Activity Tracking
- Calendar/Reminder System
- Contact Database
- Customizable Reports
- Email Marketing Software
- Email Templates
- Lead Capture Software
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Opportunity Management
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management Software
- Territory Management
- Workflow Management Software

## Links

- [View Freshsales Profile](https://www.getapp.ca/software/104265/freshsales)
- [View OpenCRM Profile](https://www.getapp.ca/software/2073789/opencrm)
- [View Original Comparison](https://www.getapp.ca/compare/104265/2073789/freshsales/vs/opencrm)

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