---
description: Quickly find and compare the leading Freshsales vs Bigin by Zoho CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshsales vs Bigin by Zoho CRM | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Freshsales \<span\>vs\</span\> Bigin by Zoho CRM](https://www.getapp.ca/compare/104265/142099/freshsales/vs/bigin-by-zoho-crm)

# Compare Freshsales vs Bigin by Zoho CRM

Canonical: https://www.getapp.ca/compare/104265/142099/freshsales/vs/bigin-by-zoho-crm

> Detailed comparison between Freshsales and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshsales | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 623 | 744 |
| **Starting Price** | US$11.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Freshsales

- API
- Activity Tracking
- Calendar/Reminder System
- Call Recording Software
- Client Management
- Client Tracking
- Customer Engagement Software
- Customizable Reports
- Deal Management
- For Real Estate
- For Startups
- Pipeline Reports
- Product Catalog
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling Software
- Segmentation
- Web Forms
- Web-based Deployment

### Bigin by Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Call Recording Software
- Client Management
- Client Tracking
- Customer Engagement Software
- Customizable Reports
- Deal Management
- For Real Estate
- For Startups
- Pipeline Reports
- Product Catalog
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling Software
- Segmentation
- Web Forms
- Web-based Deployment

## Links

- [View Freshsales Profile](https://www.getapp.ca/software/104265/freshsales)
- [View Bigin by Zoho CRM Profile](https://www.getapp.ca/software/142099/bigin-by-zoho-crm)
- [View Original Comparison](https://www.getapp.ca/compare/104265/142099/freshsales/vs/bigin-by-zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Freshsales vs Bigin by Zoho CRM | GetApp Canada 2026","description":"Quickly find and compare the leading Freshsales vs Bigin by Zoho CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/104265/142099/freshsales/vs/bigin-by-zoho-crm","about":[{"@id":"https://www.getapp.ca/software/104265/freshsales#software"},{"@id":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/104265/142099/freshsales/vs/bigin-by-zoho-crm#breadcrumblist"},"@id":"https://www.getapp.ca/compare/104265/142099/freshsales/vs/bigin-by-zoho-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"Freshsales","description":"Freshsales is a cloud-based, AI-powered CRM platform that consolidates sales and marketing operations into a single interface. Designed for startups, SMBs, and large enterprises across B2B and B2C use cases, it combines sales force automation, marketing automation, built-in telephony, and multichannel communication, covering email, phone, chat, WhatsApp Business, Facebook Messenger, and SMS, within one unified UI. The platform supports end-to-end pipeline management with kanban and list views, contact management with 360-degree customer profiles, CPQ and product catalog management, territory-based lead routing, and multi-touch attribution reporting. A free tier accommodates up to three users, with Growth, Pro, and Enterprise tiers scaling to larger team and operational requirements.\n\nThe built-in AI assistant, Freddy AI, powers lead scoring, deal insights, next-best-action recommendations, intent scoring based on web and in-app behavior signals, and dynamic sales forecasting and revenue prediction. Freddy AI also includes generative AI capabilities for drafting personalized prospecting emails and automatically identifying positive and negative buying signals, reducing the need for manual analysis at each stage of the sales cycle. Sales sequences and workflow automation further reduce repetitive manual effort across prospecting, follow-up, and deal progression.\n\nFreshsales extends its core CRM functionality with a landing page builder, drag-and-drop email builder, website visitor tracking, and chat campaigns to support demand generation alongside pipeline management. Collaboration features include Slack integration and shared deal discussions. Custom modules, fields, and lifecycle stages allow configuration to fit specific sales processes. The platform connects with 100-plus third-party applications through the Freshworks Marketplace, and guided onboarding supports faster time-to-value for new teams.","image":"https://images.g2crowd.com/display-layer-screenshots/19345/f99f2cc6e4df5cd60ced87df1644490a36344af33c5b22f4aa0b9179f8abb6b2.gif","url":"https://www.getapp.ca/software/104265/freshsales","@id":"https://www.getapp.ca/software/104265/freshsales#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":623},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Bigin by Zoho CRM","description":"Bigin is an AI-powered, pipeline-centric CRM built and priced for small businesses. It brings leads, deals, and every customer conversation: email, calls, and WhatsApp into one workspace, with meaningful AI built in. Over 50,000+ businesses across 150+ countries run on Bigin. \n\nCreate team pipelines for every business operation: sales, onboarding, delivery, and support, and use connected pipelines to automate handoffs between them. Built-in telephony, email, customizable dashboards, and workflow automation keep everything moving. Zia, Bigin's built-in AI, drafts and summarizes emails, summarizes records and WhatsApp threads, and runs Zia Agents that handle replies, spot cross-sell opportunities, and analyze lost deals. MCP support connects AI tools like Claude to your data.\n\nBigin offers four editions - Free, Express, Premier, and Bigin 360, with paid plans from $7/user/month. 25+ ready-made CRM templates available and setup takes 30 minutes. Apps for iOS, iPadOS, Android, and macOS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bedbdbb6-2493-4bf1-9a56-ff14a140a19c.jpeg","url":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm","@id":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":744},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/104265/142099/freshsales/vs/bigin-by-zoho-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Freshsales vs Bigin by Zoho CRM","position":3,"item":"https://www.getapp.ca/compare/104265/142099/freshsales/vs/bigin-by-zoho-crm","@type":"ListItem"}]}]}
</script>
