---
description: Quickly find and compare the leading Capsule vs Bigin by Zoho CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Capsule vs Bigin by Zoho CRM | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Capsule \<span\>vs\</span\> Bigin by Zoho CRM](https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm)

# Compare Capsule vs Bigin by Zoho CRM

Canonical: https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm

> Detailed comparison between Capsule and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Capsule | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 167 | 742 |
| **Starting Price** | US$21.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Capsule

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- For Real Estate
- For Startups
- Lead Qualification
- Monitoring
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms
- Workflow Management Software

### Bigin by Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- For Real Estate
- For Startups
- Lead Qualification
- Monitoring
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms
- Workflow Management Software

## Links

- [View Capsule Profile](https://www.getapp.ca/software/10397/capsule-crm)
- [View Bigin by Zoho CRM Profile](https://www.getapp.ca/software/142099/bigin-by-zoho-crm)
- [View Original Comparison](https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Capsule vs Bigin by Zoho CRM | GetApp Canada 2026","description":"Quickly find and compare the leading Capsule vs Bigin by Zoho CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm","about":[{"@id":"https://www.getapp.ca/software/10397/capsule-crm#software"},{"@id":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm#breadcrumblist"},"@id":"https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"Capsule","description":"Capsule is an easy-to-use CRM for businesses to manage contacts, build relationships, make more sales and be more organised. Teams can store all contacts in one place in Capsule, whether they are a lead, a supplier, or an investor. Capsule's filters and tags allow managers to sort and find the contacts when needed. Alongside contacts, administrators can add associated tasks and record the entire communication history with a contact.\n\nThe visual sales pipeline that supports drag and drop editing, enabling operators to manage sales opportunities. Supervisors can create sales milestones, add sales opportunities into Capsule and create sales processes that are associated with each sales step. At a glance teams will be able to see all opportunities and can then analyze the entire sales process using the insightful sales and activity reports.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bde38a08-e444-4718-83b8-6ad0c4c04583.png","url":"https://www.getapp.ca/software/10397/capsule-crm","@id":"https://www.getapp.ca/software/10397/capsule-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":167},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Bigin by Zoho CRM","description":"Bigin is an AI-powered, pipeline-centric CRM built and priced for small businesses. It brings leads, deals, and every customer conversation: email, calls, and WhatsApp into one workspace, with meaningful AI built in. Over 50,000+ businesses across 150+ countries run on Bigin. \n\nCreate team pipelines for every business operation: sales, onboarding, delivery, and support, and use connected pipelines to automate handoffs between them. Built-in telephony, email, customizable dashboards, and workflow automation keep everything moving. Zia, Bigin's built-in AI, drafts and summarizes emails, summarizes records and WhatsApp threads, and runs Zia Agents that handle replies, spot cross-sell opportunities, and analyze lost deals. MCP support connects AI tools like Claude to your data.\n\nBigin offers four editions - Free, Express, Premier, and Bigin 360, with paid plans from $7/user/month. 25+ ready-made CRM templates available and setup takes 30 minutes. Apps for iOS, iPadOS, Android, and macOS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bedbdbb6-2493-4bf1-9a56-ff14a140a19c.jpeg","url":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm","@id":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":742},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Capsule vs Bigin by Zoho CRM","position":3,"item":"https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm","@type":"ListItem"}]}]}
</script>