---
description: Quickly find and compare the leading Capsule vs Bigin by Zoho CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Capsule vs Bigin by Zoho CRM | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/232/online-crm/software) > [Capsule \<span\>vs\</span\> Bigin by Zoho CRM](https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm)

# Compare Capsule vs Bigin by Zoho CRM

Canonical: https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm

> Detailed comparison between Capsule and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Capsule | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 167 | 730 |
| **Starting Price** | US$21.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Capsule

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- For Real Estate
- For Startups
- Lead Qualification
- Monitoring
- Opportunity Management
- Pipeline Reports
- Process/Workflow Automation
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms

### Bigin by Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- For Real Estate
- For Startups
- Lead Qualification
- Monitoring
- Opportunity Management
- Pipeline Reports
- Process/Workflow Automation
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Media Integration
- Source Tracking
- Web Forms

## Links

- [View Capsule Profile](https://www.getapp.ca/software/10397/capsule-crm)
- [View Bigin by Zoho CRM Profile](https://www.getapp.ca/software/142099/bigin-by-zoho-crm)
- [View Original Comparison](https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Capsule vs Bigin by Zoho CRM | GetApp Canada 2026","description":"Quickly find and compare the leading Capsule vs Bigin by Zoho CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm","about":[{"@id":"https://www.getapp.ca/software/10397/capsule-crm#software"},{"@id":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm#webpage","publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Capsule","description":"Capsule is an easy-to-use CRM for businesses to manage contacts, build relationships, make more sales and be more organised. Teams can store all contacts in one place in Capsule, whether they are a lead, a supplier, or an investor. Capsule's filters and tags allow managers to sort and find the contacts when needed. Alongside contacts, administrators can add associated tasks and record the entire communication history with a contact.\n\nThe visual sales pipeline that supports drag and drop editing, enabling operators to manage sales opportunities. Supervisors can create sales milestones, add sales opportunities into Capsule and create sales processes that are associated with each sales step. At a glance teams will be able to see all opportunities and can then analyze the entire sales process using the insightful sales and activity reports.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bde38a08-e444-4718-83b8-6ad0c4c04583.png","url":"https://www.getapp.ca/software/10397/capsule-crm","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/10397/capsule-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":167,"ratingValue":4.5},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Bigin by Zoho CRM","description":"Bigin is a pipeline-centric customer relationship management solution designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect and customer details including deals, emails, activities, tweets, and more in a centralized repository.\n\nThe application allows users to create and share no-code forms across multiple channels. Users can also utilize the built-in telephony system to connect with prospects or customers and automatically update call records. Operators can connect with contacts via WhatsApp, email, and online meetings. With Bigin’s activity management module, employees can create tasks, schedule calls with customers, create events, and set up activity reminders. Other notable features of Bigin include workflow automation, automated notifications, collaboration, data import, audit logging, and more.\n\nBigin lets businesses connect with several third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting and Zoho Campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bedbdbb6-2493-4bf1-9a56-ff14a140a19c.jpeg","url":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/142099/bigin-by-zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":730,"ratingValue":4.7},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online CRM Software","position":2,"item":"/directory/232/online-crm/software","@type":"ListItem"},{"name":"Capsule vs Bigin by Zoho CRM","position":3,"item":"https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/10397/142099/capsule-crm/vs/bigin-by-zoho-crm#breadcrumblist"}]}
</script>
