---
description: Quickly find and compare the leading GoTo Connect vs 8x8 Contact Center alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare GoTo Connect vs 8x8 Contact Center | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [GoTo Connect \<span\>vs\</span\> 8x8 Contact Center](https://www.getapp.ca/compare/103797/107107/goto-connect/vs/contactnow)

# Compare GoTo Connect vs 8x8 Contact Center

Canonical: https://www.getapp.ca/compare/103797/107107/goto-connect/vs/contactnow

> Detailed comparison between GoTo Connect and 8x8 Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GoTo Connect | 8x8 Contact Center |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 668 | 47 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### GoTo Connect

- Alerts/Escalation
- Automatic Call Distribution
- Automatic Outbound Dialer
- CRM Software
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Center
- Live Chat Software
- Manual Dialer
- Monitoring
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Real-Time Reporting
- Reporting/Analytics
- VoIP Connection

### 8x8 Contact Center

- Alerts/Escalation
- Automatic Call Distribution
- Automatic Outbound Dialer
- CRM Software
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Center
- Live Chat Software
- Manual Dialer
- Monitoring
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Real-Time Reporting
- Reporting/Analytics
- VoIP Connection

## Links

- [View GoTo Connect Profile](https://www.getapp.ca/software/103797/goto-connect)
- [View 8x8 Contact Center Profile](https://www.getapp.ca/software/107107/contactnow)
- [View Original Comparison](https://www.getapp.ca/compare/103797/107107/goto-connect/vs/contactnow)

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