---
description: Quickly find and compare the leading 3CX vs PBXware alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 3CX vs PBXware | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [3CX \<span\>vs\</span\> PBXware](https://www.getapp.ca/compare/103409/2075517/3cx/vs/pbxware)

# Compare 3CX vs PBXware

Canonical: https://www.getapp.ca/compare/103409/2075517/3cx/vs/pbxware

> Detailed comparison between 3CX and PBXware. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | PBXware |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 465 | 0 |
| **Starting Price** | $350.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### 3CX

- Automatic Call Distribution
- CRM Software
- Call Conferencing
- Call Logging
- Call Recording Software
- Call Routing
- Call Tracking Software
- Callback Scheduling
- Chat/Messaging
- Computer Telephony Integration
- Contact Management Software
- For Cloud Phone Systems
- Inbound Call Center
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics
- Unified Communications Software
- Video Conferencing Software

### PBXware

- Automatic Call Distribution
- CRM Software
- Call Conferencing
- Call Logging
- Call Recording Software
- Call Routing
- Call Tracking Software
- Callback Scheduling
- Chat/Messaging
- Computer Telephony Integration
- Contact Management Software
- For Cloud Phone Systems
- Inbound Call Center
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics
- Unified Communications Software
- Video Conferencing Software

## Links

- [View 3CX Profile](https://www.getapp.ca/software/103409/3cx)
- [View PBXware Profile](https://www.getapp.ca/software/2075517/pbxware)
- [View Original Comparison](https://www.getapp.ca/compare/103409/2075517/3cx/vs/pbxware)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare 3CX vs PBXware | GetApp Canada 2026","description":"Quickly find and compare the leading 3CX vs PBXware alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/103409/2075517/3cx/vs/pbxware","about":[{"@id":"https://www.getapp.ca/software/103409/3cx#software"},{"@id":"https://www.getapp.ca/software/2075517/pbxware#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/103409/2075517/3cx/vs/pbxware#breadcrumblist"},"@id":"https://www.getapp.ca/compare/103409/2075517/3cx/vs/pbxware#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"}},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.ca/software/103409/3cx","@id":"https://www.getapp.ca/software/103409/3cx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"PBXware","description":"The Bicom Platform is an all-in-one, white label Unified Communications and Collaboration suite for telecom service providers. Based on more than 20 years of experience and partner feedback, our UCaaS solution will help you reduce costs, increase efficiency, and optimize your communications.\n\nPBXware is our powerful PBX software with advanced communication features, maximum flexibility and scalability, and cost-effective options. PBXware is available in four dynamic editions to meet your unique needs: Multi-Tenant, Contact Center, Business, and Service Provider.\n\nPBXware Multi-Tenant empowers you to efficiently manage and maintain a diverse customer base from a single installation. Its native multi-tenant architecture allows your business to streamline operations, cut costs, and enhance productivity. Our comprehensive feature set includes intelligent call routing, efficient call queuing with ERG (Enhanced Ring Groups), Least Cost Routing (LCR), voicemail management, conferencing calling, presence management, CRM integration, and more.\n\nThe Contact Center edition is designed to elevate the customer experience through a range of tools and features, including omnichannel, WhatsApp and Facebook Messenger integration, and advanced reporting and analysis. Built to integrate seamlessly with the rest of the Bicom Platform, our CCaaS solution streamlines workflows, enhances communication, and drives productivity.\n\nWe take Unified Communications &amp; Collaboration to the next step with our trio of gloCOM apps.\n\nOur flagship product, gloCOM is a comprehensive UC desktop app that seamlessly integrates features like voice, video, chat, conferencing, file sharing, screen sharing, voicemail, fax, call transfer, virtual dialer, CRM integration and more. Teams can access gloCOM on Windows, Mac OS, Linux, and in major web browsers.\n\ngloCOM GO places all of these features in the palm of your hand in a powerful mobile app. With cross-device contact and conversation sync, you have uninterrupted and seamless communication for hybrid and remote working. And the GSM callback feature prevents dropped calls when moving between networks.\n\ngloCOM Meeting is our state-of-the-art video conferencing solution that was designed for effortless communication and streamlined meetings. Meeting supports maximum productivity and flexibility by integrating screen sharing, meeting chat, and file sharing. External participants can join too without downloading gloCOM or signing up for any services.\n\nSERVERware is our UC virtualization platform, tailored specifically for hosting telephony and unified communications in the Cloud. SERVERware’s geo-redundancy ensures your setups remain disaster proof through separate server replications in distant locations. Your data remains secure, even in the face of unexpected events.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0fef38a1-815a-4d88-8cf4-3c8c042ac306.png","url":"https://www.getapp.ca/software/2075517/pbxware","@id":"https://www.getapp.ca/software/2075517/pbxware#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"@id":"https://www.getapp.ca/compare/103409/2075517/3cx/vs/pbxware#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"3CX vs PBXware","position":3,"item":"https://www.getapp.ca/compare/103409/2075517/3cx/vs/pbxware","@type":"ListItem"}]}]}
</script>