---
description: Quickly find and compare the leading Freshdesk vs Salesforce Sales Cloud alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshdesk vs Salesforce Sales Cloud | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> Salesforce Sales Cloud](https://www.getapp.ca/compare/10317/90378/freshdesk/vs/salesforce)

# Compare Freshdesk vs Salesforce Sales Cloud

Canonical: https://www.getapp.ca/compare/10317/90378/freshdesk/vs/salesforce

> Detailed comparison between Freshdesk and Salesforce Sales Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | Salesforce Sales Cloud |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 3494 | 19024 |
| **Starting Price** | US$19.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshdesk

- Activity Dashboard
- Automated response
- Automation
- Chat/Messaging
- Cross-system Integration
- Customer Database
- Customer Profiles
- Customizable Branding
- Email Tracking Software
- Live Chat Software
- Monitoring
- Personalization Software
- Self Service Portal
- Social Media Integration
- Templates
- Third-Party Integrations

### Salesforce Sales Cloud

- Activity Dashboard
- Chat/Messaging
- Customer Database
- Customer Profiles
- Customizable Branding
- Email Tracking Software
- Live Chat Software
- Monitoring
- Onboarding Software
- Personalization Software
- Product Catalog
- Sales Activity Management
- Scheduling Software
- Self Service Portal
- Social Media Integration
- Templates
- Third-Party Integrations

## Links

- [View Freshdesk Profile](https://www.getapp.ca/software/10317/freshdesk)
- [View Salesforce Sales Cloud Profile](https://www.getapp.ca/software/90378/salesforce)
- [View Original Comparison](https://www.getapp.ca/compare/10317/90378/freshdesk/vs/salesforce)

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