---
description: Quickly find and compare the leading Freshdesk vs HubSpot CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshdesk vs HubSpot CRM | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> HubSpot CRM](https://www.getapp.ca/compare/10317/102533/freshdesk/vs/hubspot-crm)

# Compare Freshdesk vs HubSpot CRM

Canonical: https://www.getapp.ca/compare/10317/102533/freshdesk/vs/hubspot-crm

> Detailed comparison between Freshdesk and HubSpot CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | HubSpot CRM |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 3494 | 4493 |
| **Starting Price** | US$19.00 | US$20.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshdesk

- AI Text Generation
- Activity Dashboard
- Adaptive Learning
- Autonomous Task Execution
- Cross-system Integration
- Customer Database
- Decision Making
- Email Tracking Software
- Knowledge Base
- Live Chat Software
- Mobile User Support
- Monitoring
- Multi-step Planning
- Natural Language Interaction
- Proactive Assistance
- Reporting
- Sentiment Analysis
- Social Media Integration
- Third-Party Integrations
- User, Role, and Access Management

### HubSpot CRM

- AI Text Generation
- Activity Dashboard
- Adaptive Learning
- Autonomous Task Execution
- Cross-system Integration
- Customer Database
- Decision Making
- Email Tracking Software
- Knowledge Base
- Live Chat Software
- Mobile User Support
- Monitoring
- Multi-step Planning
- Natural Language Interaction
- Proactive Assistance
- Reporting
- Sentiment Analysis
- Social Media Integration
- Third-Party Integrations
- User, Role, and Access Management

## Links

- [View Freshdesk Profile](https://www.getapp.ca/software/10317/freshdesk)
- [View HubSpot CRM Profile](https://www.getapp.ca/software/102533/hubspot-crm)
- [View Original Comparison](https://www.getapp.ca/compare/10317/102533/freshdesk/vs/hubspot-crm)

-----

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