---
description: Quickly find and compare the leading ScreenConnect vs Blackpoint MDR alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ScreenConnect vs Blackpoint MDR | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ScreenConnect \<span\>vs\</span\> Blackpoint MDR](https://www.getapp.ca/compare/102389/2057998/connectwise-control/vs/blackpoint-mdr)

# Compare ScreenConnect vs Blackpoint MDR

Canonical: https://www.getapp.ca/compare/102389/2057998/connectwise-control/vs/blackpoint-mdr

> Detailed comparison between ScreenConnect and Blackpoint MDR. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ScreenConnect | Blackpoint MDR |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1896 | 37 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ScreenConnect

- API
- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Alerts/Notifications
- Attendee Management
- Customizable Reports
- File Sharing Software
- Help Desk Management
- Monitoring
- Presentation Streaming
- Recording
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software

### Blackpoint MDR

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Monitoring
- Real-Time Data
- Real-time Alerts
- Remediation Management
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Threat Response

## Links

- [View ScreenConnect Profile](https://www.getapp.ca/software/102389/connectwise-control)
- [View Blackpoint MDR Profile](https://www.getapp.ca/software/2057998/blackpoint-mdr)
- [View Original Comparison](https://www.getapp.ca/compare/102389/2057998/connectwise-control/vs/blackpoint-mdr)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare ScreenConnect vs Blackpoint MDR | GetApp Canada 2026","description":"Quickly find and compare the leading ScreenConnect vs Blackpoint MDR alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/102389/2057998/connectwise-control/vs/blackpoint-mdr","about":[{"@id":"https://www.getapp.ca/software/102389/connectwise-control#software"},{"@id":"https://www.getapp.ca/software/2057998/blackpoint-mdr#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/102389/2057998/connectwise-control/vs/blackpoint-mdr#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/102389/2057998/connectwise-control/vs/blackpoint-mdr#webpage","publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"ScreenConnect","description":"ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can access clients’ devices using session codes or email invitations, prevent potential cyberthreats, and protect data via AES-256 encryption and two-factor authentication.\n \nUsing ScreenConnect's video auditing functionality, enterprises can record videos of all ongoing sessions and store them in the system for future reference. It comes with an administrative dashboard, which lets users view connection activity, session events, or recently active technicians and download generated reports in HTML, CSV, XML or JSON format. Moreover, professionals can add multiple technicians in an ongoing session to resolve customer issues through team collaboration.\n \nWith ScreenConnect's mobile application, businesses can manage virtual sessions, run commands, and communicate with customers through messaging. Operators can utilize the custom branding functionality to add brand logos and use local languages to enhance visitor engagement. It also helps managers conduct remote meetings to control desktops and highlight specific areas on the shared screen using annotation tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c973522e-4ba9-420c-8d20-f6f0c26f90d6.png","url":"https://www.getapp.ca/software/102389/connectwise-control","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/102389/connectwise-control#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1896,"ratingValue":4.7},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Blackpoint MDR","description":"Blackpoint MDR provides advanced cyber protection through a fully managed integrated ecosystem of services with intuitive capabilities that streamline security. Blackpoint MDR technology is purpose-built to provide an agile response to attacks, offering continuous visibility and protection across an ever-changing attack surface.\n\nBlackPoint MDR is an all-in-one enterprise security solution that helps protect you from cyberattacks—anywhere, anytime. Our solution protects your business by detecting threats across networks, mobile devices and apps, then providing a range of protective measures to minimize the risks posed by breach.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bc12548e-2d1c-496d-9eab-ae348c1bcc2d.png","url":"https://www.getapp.ca/software/2057998/blackpoint-mdr","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2057998/blackpoint-mdr#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":37,"ratingValue":4.8},"operatingSystem":"Cloud, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"ScreenConnect vs Blackpoint MDR","position":3,"item":"https://www.getapp.ca/compare/102389/2057998/connectwise-control/vs/blackpoint-mdr","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/102389/2057998/connectwise-control/vs/blackpoint-mdr#breadcrumblist"}]}
</script>