---
description: Quickly find and compare the leading Outreach vs Refract alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Outreach vs Refract | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/3872/ai-sales-assistant/software) > [Outreach \<span\>vs\</span\> Refract](https://www.getapp.ca/compare/101901/104547/outreach/vs/enable)

# Compare Outreach vs Refract

Canonical: https://www.getapp.ca/compare/101901/104547/outreach/vs/enable

> Detailed comparison between Outreach and Refract. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Outreach | Refract |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 308 | 24 |
| **Starting Price** | - | US$50.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Outreach

- Activity Dashboard
- Archiving & Retention
- CRM Software
- Call List Management
- Call Recording Software
- Call Transcription
- Collaboration Tools
- Content Management System (CMS) Software
- Conversation Intelligence
- Dashboard Software
- Data Import/Export
- Natural Language Processing
- On-Demand Recording
- Onboarding Software
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Recording
- Sales Trend Analysis
- Scheduling Software

### Refract

- Activity Dashboard
- Archiving & Retention
- CRM Software
- Call List Management
- Call Recording Software
- Call Transcription
- Collaboration Tools
- Conversation Intelligence
- Dashboard Software
- Data Import/Export
- On-Demand Recording
- Onboarding Software
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Recording
- Sales Trend Analysis

## Links

- [View Outreach Profile](https://www.getapp.ca/software/101901/outreach)
- [View Refract Profile](https://www.getapp.ca/software/104547/enable)
- [View Original Comparison](https://www.getapp.ca/compare/101901/104547/outreach/vs/enable)

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