---
description: Quickly find and compare the leading Smile.io vs Okendo alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Smile.io vs Okendo | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Smile.io \<span\>vs\</span\> Okendo](https://www.getapp.ca/compare/100967/2035751/smile-io/vs/okendo)

# Compare Smile.io vs Okendo

Canonical: https://www.getapp.ca/compare/100967/2035751/smile-io/vs/okendo

> Detailed comparison between Smile.io and Okendo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smile.io | Okendo |
| **Overall rating** | 4.9/5 | 4.9/5 |
| **Total Reviews** | 67 | 223 |
| **Starting Price** | US$199.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Smile.io

- API
- Activity Dashboard
- Activity Tracking
- Customer Activity Tracking
- Customer Profiles
- Customizable Branding
- Dashboard Software
- Discount Management
- Loyalty Program
- Multi-Channel Marketing
- Performance Metrics
- Point of Sale (POS)
- Referral Tracking
- Rewards Management
- Social Media Integration
- Third-Party Integrations
- eCommerce Management

### Okendo

- API
- Activity Dashboard
- Customer Profiles
- Customizable Branding
- Customizable Reports
- Dashboard Software
- Loyalty Program
- Multi-Channel Campaigns
- Multi-Channel Marketing
- Performance Metrics
- Referral Tracking
- Review Monitoring
- Rewards Management
- Social Media Integration
- Third-Party Integrations

## Links

- [View Smile.io Profile](https://www.getapp.ca/software/100967/smile-io)
- [View Okendo Profile](https://www.getapp.ca/software/2035751/okendo)
- [View Original Comparison](https://www.getapp.ca/compare/100967/2035751/smile-io/vs/okendo)

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