---
description: Quickly find and compare the leading Talkdesk vs XCALLY alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Talkdesk vs XCALLY | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Talkdesk \<span\>vs\</span\> XCALLY](https://www.getapp.ca/compare/100659/112271/talkdesk/vs/xcally)

# Compare Talkdesk vs XCALLY

Canonical: https://www.getapp.ca/compare/100659/112271/talkdesk/vs/xcally

> Detailed comparison between Talkdesk and XCALLY. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Talkdesk | XCALLY |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 733 | 130 |
| **Starting Price** | US$85.00 | €29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Talkdesk

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View Talkdesk Profile](https://www.getapp.ca/software/100659/talkdesk)
- [View XCALLY Profile](https://www.getapp.ca/software/112271/xcally)
- [View Original Comparison](https://www.getapp.ca/compare/100659/112271/talkdesk/vs/xcally)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Talkdesk vs XCALLY | GetApp Canada 2026","description":"Quickly find and compare the leading Talkdesk vs XCALLY alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/100659/112271/talkdesk/vs/xcally","about":[{"@id":"https://www.getapp.ca/software/100659/talkdesk#software"},{"@id":"https://www.getapp.ca/software/112271/xcally#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/100659/112271/talkdesk/vs/xcally#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/100659/112271/talkdesk/vs/xcally#webpage","publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Talkdesk","description":"Talkdesk is a browser-based contact center solution that helps businesses of all sizes build stronger customer relationships, by providing agents with a 360-degree view of a customer.\n\nThe Talkdesk solution enables companies to have more personalized conversations with customers and prospects, improve team productivity and efficiency, and make data-driven decisions to enhance business KPIs.\n\nTalkdesk offers integrations with various third-party business tools such as Salesforce, Zendesk, Slack, Desk.com, and other leading applications. With various customizable features including automated workflows, live reporting and skills-based routing, it also streamlines operations for contact centers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ffd6a24c-e233-445e-be87-1309087dd181.png","url":"https://www.getapp.ca/software/100659/talkdesk","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/100659/talkdesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":733,"ratingValue":4.5},"offers":{"price":"85","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"XCALLY","description":"XCALLY is a complete software solution for inbound / outbound / blended or omnichannel call centers. Users can handle interactions with customers via phone, web chat, email, SMS, fax and social media through standard APIs, as well as manage customer information and keep track of their interactions across multiple channels. Agents can login to their queues, manage multiple statuses, and perform various tasks according to their skills. \n\nXCALLY helps contact centers to maximize agents' talk time using preview, progressive or predictive dialing, with automations and triggers that help automate tasks according to previously defined timing and actions. Users can analyze data and performances through XCALLY's ready-to-use reports or build custom reports tailored to specific business goals. Organizations can also design IVR projects such as auto-attendant, customer satisfaction surveys, call back, and more, using the drag &amp; drop web GUI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7671daac-8e48-4b82-90b7-7d6a6a2d107a.png","url":"https://www.getapp.ca/software/112271/xcally","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/112271/xcally#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":130,"ratingValue":4.8},"offers":{"price":"29","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios"},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/compare/100659/112271/talkdesk/vs/xcally#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Talkdesk vs XCALLY","position":3,"item":"https://www.getapp.ca/compare/100659/112271/talkdesk/vs/xcally","@type":"ListItem"}]}]}
</script>