---
description: Quickly find and compare the leading Zoho Desk vs Setmore alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho Desk vs Setmore | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [Zoho Desk \<span\>vs\</span\> Setmore](https://www.getapp.ca/compare/10036/101837/zoho-desk/vs/setmore)

# Compare Zoho Desk vs Setmore

Canonical: https://www.getapp.ca/compare/10036/101837/zoho-desk/vs/setmore

> Detailed comparison between Zoho Desk and Setmore. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | Setmore |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 2215 | 959 |
| **Starting Price** | US$20.00 | US$12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho Desk

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Email Management Software
- Mobile Access
- Reporting & Statistics
- SMS Messaging
- Social Media Integration
- Support Ticket Management
- Third-Party Integrations
- Transfers/Routing

### Setmore

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Customizable Branding
- Data Import/Export
- Email Management Software
- Mobile Access
- Reporting & Statistics
- SMS Messaging
- Scheduling Software
- Social Media Integration
- Third-Party Integrations

## Links

- [View Zoho Desk Profile](https://www.getapp.ca/software/10036/zoho-desk)
- [View Setmore Profile](https://www.getapp.ca/software/101837/setmore)
- [View Original Comparison](https://www.getapp.ca/compare/10036/101837/zoho-desk/vs/setmore)

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