---
description: Quickly find and compare the leading Aircall vs 8x8 Work alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Aircall vs 8x8 Work | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Aircall \<span\>vs\</span\> 8x8 Work](https://www.getapp.ca/compare/100333/2052508/aircall/vs/8x8-x-series)

# Compare Aircall vs 8x8 Work

Canonical: https://www.getapp.ca/compare/100333/2052508/aircall/vs/8x8-x-series

> Detailed comparison between Aircall and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Aircall | 8x8 Work |
| **Overall rating** | 4.2/5 | 4.1/5 |
| **Total Reviews** | 458 | 309 |
| **Starting Price** | US$40.00 | $19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Aircall

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Call Screening
- Call Scripting
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Unified Communications Software
- Virtual Call Center

### 8x8 Work

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Call Screening
- Call Scripting
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Unified Communications Software
- Virtual Call Center

## Links

- [View Aircall Profile](https://www.getapp.ca/software/100333/aircall)
- [View 8x8 Work Profile](https://www.getapp.ca/software/2052508/8x8-x-series)
- [View Original Comparison](https://www.getapp.ca/compare/100333/2052508/aircall/vs/8x8-x-series)

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