---
description: Quickly find and compare the leading Aircall vs Dialpad alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Aircall vs Dialpad | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Aircall \<span\>vs\</span\> Dialpad](https://www.getapp.ca/compare/100333/103849/aircall/vs/dialpad-sell)

# Compare Aircall vs Dialpad

Canonical: https://www.getapp.ca/compare/100333/103849/aircall/vs/dialpad-sell

> Detailed comparison between Aircall and Dialpad. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aircall | Dialpad |
| **Overall rating** | 4.2/5 | 4.2/5 |
| **Total Reviews** | 465 | 570 |
| **Starting Price** | US$40.00 | US$27.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Aircall

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Disposition
- Call Logging
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Metrics
- Recording
- Unified Communications Software

### Dialpad

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Disposition
- Call Logging
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Metrics
- Recording
- Unified Communications Software

## Links

- [View Aircall Profile](https://www.getapp.ca/software/100333/aircall)
- [View Dialpad Profile](https://www.getapp.ca/software/103849/dialpad-sell)
- [View Original Comparison](https://www.getapp.ca/compare/100333/103849/aircall/vs/dialpad-sell)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Aircall vs Dialpad | GetApp Canada 2026","description":"Quickly find and compare the leading Aircall vs Dialpad alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ca/compare/100333/103849/aircall/vs/dialpad-sell","about":[{"@id":"https://www.getapp.ca/software/100333/aircall#software"},{"@id":"https://www.getapp.ca/software/103849/dialpad-sell#software"}],"breadcrumb":{"@id":"https://www.getapp.ca/compare/100333/103849/aircall/vs/dialpad-sell#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/compare/100333/103849/aircall/vs/dialpad-sell#webpage","publisher":{"@id":"https://www.getapp.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.getapp.ca/#website"}},{"name":"Aircall","description":"Aircall is an AI powered customer communications platform that unifies voice, messaging and intelligence across channels. It functions as a cloud based phone system and customer intelligence hub for organisations of all sizes. The solution supports teams in sales, customer support and operations and operates without additional hardware.\n\nThe system provides comprehensive call management features including call routing, forwarding, interactive voice response, queuing and transfers within a shared inbox environment. Monitoring capabilities include live listening, whispering and barging. The solution offers automatic and on demand call recording, voicemail transcription and voicemail sharing. Team collaboration is facilitated through shared call activity, internal notes and tagging.\n\nThe platform delivers real time analytics through dashboards that track call activity and performance metrics with customizable reporting options. AI Voice Agents autonomously handle and qualify inbound calls at any time. AI Assist provides conversation intelligence for call preparation and follow up workflows. The unified hub also supports WhatsApp messaging alongside voice and text interactions.\n\nAircall integrates with various business applications including CRM and helpdesk systems as well as productivity platforms and e commerce solutions. The solution offers local and toll free numbers across countries with support for number porting and global coverage. Mobile and desktop applications enable seamless device switching. Scalability features allow flexible user management and custom workflows automate repetitive tasks. Security and compliance measures include data encryption and GDPR alignment. Multi language support, call scheduling and call blocking capabilities address diverse business requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a21cfb3c-f67a-450d-91ee-1d8b54f369c9.png","url":"https://www.getapp.ca/software/100333/aircall","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/100333/aircall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":465,"ratingValue":4.2},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"Dialpad","description":"Dialpad is an AI-native platform for customer experience that connects conversations, intelligence, and action across the enterprise. Rather than treating AI as an add-on to a legacy phone system, Dialpad is built from the ground up around Agentic AI — agents that reason through customer and business conversations in real time and carry them to resolution, not just transcribe or summarize them. Dialpad Connect unifies calling, messaging, and meetings for every team, while Dialpad Contact Center brings that same agentic intelligence to support and sales at scale, resolving up to 80% of customer issues autonomously. Every interaction feeds a compounding intelligence layer built on 775M+ AI recaps and counting, governed end-to-end by Dialpad's Guardian layer for secure, enterprise-grade AI operations. Enterprises can validate ROI before scaling through Dialpad's Proving Ground, making Agentic AI adoption a measured decision rather than a leap of faith.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2dc34057-7303-4d2f-b9df-35813993f88a.png","url":"https://www.getapp.ca/software/103849/dialpad-sell","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/103849/dialpad-sell#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":570,"ratingValue":4.2},"offers":{"price":"27","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Aircall vs Dialpad","position":3,"item":"https://www.getapp.ca/compare/100333/103849/aircall/vs/dialpad-sell","@type":"ListItem"}],"@id":"https://www.getapp.ca/compare/100333/103849/aircall/vs/dialpad-sell#breadcrumblist"}]}
</script>