---
description: Quickly find and compare the leading ProProfs Knowledge Base vs Document360 alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ProProfs Knowledge Base vs Document360 | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [ProProfs Knowledge Base \<span\>vs\</span\> Document360](https://www.getapp.ca/compare/100156/120723/proprofs-knowledge-base-software/vs/document360)

# Compare ProProfs Knowledge Base vs Document360

Canonical: https://www.getapp.ca/compare/100156/120723/proprofs-knowledge-base-software/vs/document360

> Detailed comparison between ProProfs Knowledge Base and Document360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ProProfs Knowledge Base | Document360 |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 28 | 290 |
| **Starting Price** | US$79.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ProProfs Knowledge Base

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Reports
- Email Alerts
- Full Text Search
- Knowledge Management Software
- Pre-built Templates
- Process/Workflow Automation
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki
- Workflow Management Software

### Document360

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Reports
- Email Alerts
- Full Text Search
- Knowledge Management Software
- Pre-built Templates
- Process/Workflow Automation
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki
- Workflow Management Software

## Links

- [View ProProfs Knowledge Base Profile](https://www.getapp.ca/software/100156/proprofs-knowledge-base-software)
- [View Document360 Profile](https://www.getapp.ca/software/120723/document360)
- [View Original Comparison](https://www.getapp.ca/compare/100156/120723/proprofs-knowledge-base-software/vs/document360)

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