Tracker

Customer Service and Support Management Software

How are these alternatives similar to Tracker?

The alternatives suggested are similar to Tracker in terms of common software categories, shared features and the number of verified user reviews. Explore the following Tracker alternatives to see if there are any Tracker competitors that you should also consider in your software research.


What are the top 5 alternatives to Tracker?


Top 20 alternatives

EcholoN

# 1 Alternative

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
Business size
S M L

Starting from: US$5,500.00/one-time
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: US$14.00/month
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

Issuetrak

Report. Resolve. Relax. It starts with Issuetrak.

Overview

Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak
Business size
S M L

Starting from: US$59.00/month
  • Free Version
  • Free Trial
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Overview

We offer four products to manage customer support for all size business. 1) Multi channel Help Desk Software 2) Satellite Help Desk (Multi company help desk ) 3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint) 4) Live Chat Software Read more about Vision Helpdesk
Business size
S M L

Starting from: US$8.00/month
Pricing plans
Value for Money 4.4 0.2 View Pricing Plans

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.1 0.1

Vivantio

Flexible Software. Focused Service.

Overview

Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence. Read more about Vivantio
Business size
S M L

Starting from: US$42.00/year
  • Free Version
  • Free Trial
Pricing plans
Value for Money 4.2 View Pricing Plans

NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN

Overview

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,... Read more about NABD System
Business size
S M L

Starting from: US$0.01/month
  • Free Version
  • Free Trial
Value for Money 4.6 0.4

C2 ATOM

The ultimate ITSM platform

Overview

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Business size
S M L

Starting from: US$40.00/month
Pricing plans
Value for Money 4.2 View Pricing Plans

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: US$19.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.1

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: US$18.00/month
Pricing plans
Value for Money 4.4 0.2 View Pricing Plans

TeamSupport

B2B Customer Support Software

Overview

TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Read more about TeamSupport
Business size
S M L

Starting from: US$50.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Giva

Cloud based help desk software for businesses of all sizes

Overview

Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity. Read more about Giva
Business size
S M L

Starting from: US$29.00/month
  • Free Version
  • Free Trial
Value for Money 4.7 0.5

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: US$29.00/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

CloudBlue PSA

The next generation of professional services automation.

Overview

CloudBlue supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing Read more about CloudBlue PSA
Business size
S M L

Starting from: US$65.00/month
Pricing plans
Value for Money 4.4 0.2 View Pricing Plans

4me

Enterprise service management with SIAM support

Overview

4me allows all internal and external service providers of an enterprise to collaborate while 4me keeps track of the quality of service this is provided. Read more about 4me
Business size
S M L

Starting from: US$5.00/month
  • Free Version
  • Free Trial
Value for Money 5 0.8

Cayzu

Cloud Based Ticket Management & Help Desk Software

Overview

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal. Read more about Cayzu
Business size
S M L

Starting from: US$4.00/month
Pricing plans
Value for Money 4.9 0.7 View Pricing Plans

VIZOR IT Asset Management

ITIL Certified IT Service and Asset Management Solution

Overview

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free. Read more about VIZOR IT Asset Management
Business size
S M L

Starting from: N/A
Pricing plans
Value for Money 4 0.2 View Pricing Plans

NeeyamoWorks

HR software to manage employees, payroll, expenses & queries

Overview

A unified platform with many applications EmployeeHub, Time, Absence, Compliance, Expense, Docket, Screening,Survey and ServiceDesk. Read more about NeeyamoWorks
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 0 4.2

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: US$15.00/month
Pricing plans
Value for Money 4.7 0.5 View Pricing Plans

TOPdesk

Help desk & service management

Overview

TOPdesk is an ITIL-aligned service management software with KPI dashboards designed for IT, facilities management, and HR help desks to aid communications Read more about TOPdesk
Business size
S M L

Starting from: US$66.00/month
Pricing plans
Value for Money 4.6 0.4 View Pricing Plans
Quick view of Tracker
4.4 (66)
Business size
S M L

Pricing starting from:

US$45.00/month

  • Free Version
  • Free Trial
Value for Money
4.2
Learn More