JIRA Service Management

The only ITSM solution built on the Jira platform

How are these alternatives similar to JIRA Service Management?

The alternatives suggested are similar to JIRA Service Management in terms of common software categories, shared features and the number of verified user reviews. Explore the following JIRA Service Management alternatives to see if there are any JIRA Service Management competitors that you should also consider in your software research.


What are the top 5 alternatives to JIRA Service Management?


Top 20 alternatives

Overview

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Business size
S M L

Starting from: US$19.00/month
  • Free Trial
  • Per Feature
Value for Money 4.5 0.3

HarmonyPSA

The next generation of professional services automation.

Overview

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing Read more about HarmonyPSA
Business size
S M L

Starting from: US$65.00/month
  • Free Trial
  • Per Feature
Value for Money 4.4 0.2

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice
Business size
S M L

Starting from: US$19.00/month
  • Free Trial
  • Per Feature
Value for Money 4.5 0.3

VIZOR IT Asset Management

ITIL Certified IT Service and Asset Management Solution

Overview

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free. Read more about VIZOR IT Asset Management
Business size
S M L

Starting from: N/A
  • Free Trial
  • Per User
Value for Money 4 0.2

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: US$19.00/month
  • Free Trial
  • Per User
Value for Money 4.1 0.1

BOSSDesk

BOSS Solutions a FrontRunner in Help Desk Software

Overview

BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent customer support. Read more about BOSSDesk
Business size
S M L

Starting from: US$19.00/month
  • Free Trial
  • Per Feature
Value for Money 4.7 0.5

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Overview

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
Business size
S M L

Starting from: US$19.00/month
  • Free Trial
  • Per Feature
Value for Money 4.5 0.3

Overview

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Read more about monday.com
Business size
S M L

Starting from: US$29.00/month
  • Free Trial
  • Per User
Value for Money 4.3 0.1

SeamlessDesk

Simple. Affordable. Service Desk Software.

Overview

SeamlessDesk is a cloud-based service desk software suite designed to help organizations of all sizes streamline their customer support processes. Respond to tickets with Help Desk, manage assets with Asset Manager, publish customizable articles with Knowledgebase, and much more. Read more about SeamlessDesk
Business size
S M L

Starting from: US$25.00/month
  • Free Trial
  • Per User
Value for Money 4.8 0.6

TeamSupport

B2B Customer Support Software

Overview

TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Read more about TeamSupport
Business size
S M L

Starting from: US$50.00/month
  • Free Trial
  • Per Feature
Value for Money 4.4 0.2

OTRS

Helpdesk software for customer service management teams

Overview

OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data. Read more about OTRS
Business size
S M L

Starting from: N/A
  • Free Trial
Value for Money 4.6 0.4

HaloPSA

HaloPSA brings everything an MSP needs into one location.

Overview

HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business Read more about HaloPSA
Business size
S M L

Starting from: £29.00/month
  • Free Trial
  • Per Feature
Value for Money 4.5 0.3

Caspio

Build online database applications without coding.

Overview

Caspio is the world’s leading LOW-CODE platform for building online database applications without having to write code. Read more about Caspio
Business size
S M L

Starting from: US$100.00/month
  • Free Trial
  • Per Feature
  • Open Source
Value for Money 4.5 0.3

HaloITSM

ITSM solution for managing incidents & assets

Overview

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. Read more about HaloITSM
Business size
S M L

Starting from: £25.00/month
  • Free Trial
  • Per Feature
Value for Money 4.6 0.4

SummitAI

The future of IT management begins with AI.

Overview

Symphony SummitAI is an ITIL-verified service and asset management solution that leverages the latest advances in AI-powered digital agents and service automation. SummitAI helps enterprise IT leaders and service providers achieve greater levels of speed, responsiveness, and productivity. Read more about SummitAI
Business size
S M L

Starting from: N/A
  • Free Trial
  • Per Feature
Value for Money 4.6 0.4

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: US$15.00/month
  • Free Trial
  • Per Feature
Value for Money 4.7 0.5

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from: N/A
  • Free Trial
  • Per User
Value for Money 4.1 0.1

EcholoN

Help desk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
Business size
S M L

Starting from: US$5,500.00/one-time
  • Free Trial
  • Per Feature
Value for Money 4.5 0.3

ConnectWise Manage

A PSA Tool Designed To Run Your As-a-Service Business

Overview

ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything to allow for superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups. Read more about ConnectWise Manage
Business size
S M L

Starting from: N/A
  • Free Trial
Value for Money 3.9 0.3

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: US$14.00/month
  • Free Trial
  • Per User
  • Open Source
Value for Money 4.5 0.3
Quick view of JIRA Service Management
Business size
S M L

Pricing starting from:

US$20.00/month

  • Free Trial
  • Per Feature
Value for Money
4.2
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