Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
US$4.00/month
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
A/B Testing |
A/B Testing
|
API |
API
|
Active Directory Integration |
Active Directory Integration
|
Automatic Lead Distribution |
Automatic Lead Distribution
|
Chat |
Chat
|
Client Portal |
Client Portal
|
Collaboration Tools |
Collaboration Tools
|
Collaborative Workspace |
Collaborative Workspace
|
Configurable Workflow |
Configurable Workflow
|
Contact History |
Contact History
|
Custom Fields |
Custom Fields
|
Custom Forms |
Custom Forms
|
Customer Complaint Tracking |
Customer Complaint Tracking
|
Customer Experience Management |
Customer Experience Management
|
Customer History |
Customer History
|
Customizable Branding |
Customizable Branding
|
Customizable Templates |
Customizable Templates
|
Email Integration |
Email Integration
|
Email Notifications |
Email Notifications
|
Email Templates |
Email Templates
|
Filtered Views |
Filtered Views
|
Fixed Asset Management |
Fixed Asset Management
|
Help Desk Integration |
Help Desk Integration
|
Help Desk Management |
Help Desk Management
|
IT Asset Tracking |
IT Asset Tracking
|
Indexing |
Indexing
|
Lead Assignment |
Lead Assignment
|
Mobile Integration |
Mobile Integration
|
Multi-Channel Communication |
Multi-Channel Communication
|
Multi-Channel Management |
Multi-Channel Management
|
Multi-Language |
Multi-Language
|
Performance Reports |
Performance Reports
|
Permission Management |
Permission Management
|
Real Time Analytics |
Real Time Analytics
|
Real Time Data |
Real Time Data
|
Real Time Notifications |
Real Time Notifications
|
Real Time Reporting |
Real Time Reporting
|
Receiving |
Receiving
|
Reporting & Statistics |
Reporting & Statistics
|
Request Assignment |
Request Assignment
|
Role-Based Permissions |
Role-Based Permissions
|
Rules-Based Workflow |
Rules-Based Workflow
|
SLA Management |
SLA Management
|
Search Functionality |
Search Functionality
|
Self Service Portal |
Self Service Portal
|
Single Sign On |
Single Sign On
|
Social Media Integration |
Social Media Integration
|
Summary Reports |
Summary Reports
|
Support Ticket Management |
Support Ticket Management
|
Tagging |
Tagging
|
Third Party Integration |
Third Party Integration
|
Timesheets |
Timesheets
|
To-Do List |
To-Do List
|
URL Customization |
URL Customization
|
User Management |
User Management
|
Visual Analytics |
Visual Analytics
|
Website Integration |
Website Integration
|
Widgets |
Widgets
|
Workflow Management |
Workflow Management
|
Integrations |
Integrations |
FreshBooks |
FreshBooks
|
Help Desk Migration |
Help Desk Migration
|
Jira |
Jira
|
LiveChat |
LiveChat
|
Slack |
Slack
|
SugarCRM |
SugarCRM
|
SurveyMonkey |
SurveyMonkey
|
Twitter
|
|
Zoho CRM |
Zoho CRM
|
tawk.to |
tawk.to
|