How are these alternatives similar to Salesforce Service Cloud?
The alternatives suggested are similar to Salesforce Service Cloud in terms of common software categories, shared features and the number of verified user reviews. Explore the following Salesforce Service Cloud alternatives to see if there are any Salesforce Service Cloud competitors that you should also consider in your software research.
What are the top 5 alternatives to Salesforce Service Cloud?
Top 20 alternatives
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Overview
Breezy is a uniquely visual recruiting and applicant tracking system. It helps you optimize your hiring process by automating time-sucking tasks like interview scheduling, SMS & email messages while giving you all of the reporting & data insights you need to make better hiring decisions, sooner.
Read more about Breezy
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Overview
LionDesk is a CRM, lead, and transaction management platform for real estate agents, teams, brokers, and lenders, with native mobile apps for Android & iOS
Read more about LionDesk
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Pricing
Starting from:
US$30.00
- Free Version
- Free Trial
Value for Money
4.1
Overview
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place
Read more about HubSpot Marketing Hub
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Pricing
Starting from:
US$50.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Take your business to the next level with CRM processes, including sales force, marketing, and service automation .Unlike most CRM solutions, Pivotal is built on a flexible platform that gives you a customized CRM experience built around your business processes – not the other way around.
Read more about Pivotal CRM
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Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3.7
0.4
Overview
ClockShark is the leading time tracking and scheduling software built for local construction, field service and franchises that want a simpler way to track mobile employee time, run payroll quickly and accurately, and understand job costs.
Read more about ClockShark
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Pricing
Starting from:
US$16.00
- Free Version
- Free Trial
Value for Money
4.7
0.6
Overview
The leading resource management software for agencies, studios, and firms. Since 2012, Float has been helping the world's top teams plan their projects and schedule their team’s time. With a simple, drag-and-drop interface and powerful editing tools, Float saves you time and keeps projects on track.
Read more about Float
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Pricing
Starting from:
US$7.50
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
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Pricing
Starting from:
US$49.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat.
Read more about Zoho CRM
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Pricing
Starting from:
US$20.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
Plan, execute, and deliver great work with a single source of project truth across the enterprise. Adobe Workfront helps you prioritize work, quickly identify bottlenecks, automate processes, and deliver the right outcomes. It serves leaders and team in organizations of all sizes in all industries.
Read more about Adobe Workfront
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
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Overview
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
Business size
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Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation.
Read more about SugarCRM
Business size
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Pricing
Starting from:
US$49.00
- Free Version
- Free Trial
Value for Money
3.8
0.3
Overview
SharpSpring, an affordable marketing automation alternative to HubSpot and Marketo, specializes in lead generation and customer relationship management (CRM).
Read more about SharpSpring from Constant Contact
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Pricing
Starting from:
US$449.00
- Free Version
- Free Trial
Value for Money
4.7
0.6
Overview
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.
Read more about Infobip
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Read more about Zoho Desk
Business size
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Pricing
Starting from:
US$14.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
Read more about ServiceNow
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
Read more about SolarWinds Service Desk
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Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily
Read more about Microsoft Outlook
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data
Read more about HubSpot CRM
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Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
sales-i is a customer intelligence and CRM solution that helps to understand sales data and measure performance through reports, analytics and dashboards.
Read more about sales-i
Business size
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Pricing
Starting from:
US$75.00
- Free Version
- Free Trial
Value for Money
3.7
0.4
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1Related categories
- Customer Service Software
- Knowledge Management Software
- Call Centre Software
- Help Desk Software
- ITSM Software
- Live Chat Software
- Service Dispatch Software
- Contact Center Software
- Customer Engagement Software
- Complaint Management Software
- Field Service Management Software
- Field Activity Management Software
- Real Estate CRM Software
- Government Software
- Public Works Software
- Lawn Care Software
Popular comparisons
- Salesforce Service Cloud Vs Breezy
- Salesforce Service Cloud Vs LionDesk
- Salesforce Service Cloud Vs HubSpot Marketing Hub
- Salesforce Service Cloud Vs Pivotal CRM
- Salesforce Service Cloud Vs ClockShark
- Salesforce Service Cloud Vs Float
- Salesforce Service Cloud Vs Zendesk Suite
- Salesforce Service Cloud Vs Zoho CRM
- Salesforce Service Cloud Vs Adobe Workfront
- Salesforce Service Cloud Vs JIRA Service Management
- Salesforce Service Cloud Vs Freshdesk
- Salesforce Service Cloud Vs SugarCRM
