Salesforce Service Cloud

How are these alternatives similar to Salesforce Service Cloud?

The alternatives suggested are similar to Salesforce Service Cloud in terms of common software categories, shared features and the number of verified user reviews. Explore the following Salesforce Service Cloud alternatives to see if there are any Salesforce Service Cloud competitors that you should also consider in your software research.


What are the top 5 alternatives to Salesforce Service Cloud?


Top 20 alternatives

Breezy

A modern recruiting & applicant tracking tool you'll love

Overview

Breezy is a uniquely visual recruiting and applicant tracking system. It helps you optimize your hiring process by automating time-sucking tasks like interview scheduling, SMS & email messages while giving you all of the reporting & data insights you need to make better hiring decisions, sooner. Read more about Breezy
Business size
S M L

Starting from: US$189.00
Pricing plans
Value for Money 4.5 0.4 View Pricing Plans

LionDesk

CRM, marketing & transaction management for real estate

Overview

LionDesk is a CRM, lead, and transaction management platform for real estate agents, teams, brokers, and lenders, with native mobile apps for Android & iOS Read more about LionDesk
Business size
S M L

Starting from: US$30.00
  • Free Version
  • Free Trial
Value for Money 4.1

HubSpot Marketing Hub

All in one inbound marketing platform

Overview

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place Read more about HubSpot Marketing Hub
Business size
S M L

Starting from: US$50.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Pivotal CRM

Big Dreams Made Real

Overview

Take your business to the next level with CRM processes, including sales force, marketing, and service automation .Unlike most CRM solutions, Pivotal is built on a flexible platform that gives you a customized CRM experience built around your business processes – not the other way around. Read more about Pivotal CRM
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.7 0.4

ClockShark

GPS Time Tracking for Construction and Field Service

Overview

ClockShark is the leading time tracking and scheduling software built for local construction, field service and franchises that want a simpler way to track mobile employee time, run payroll quickly and accurately, and understand job costs. Read more about ClockShark
Business size
S M L

Starting from: US$16.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.6

Float

Resource planning for agencies, studios and firms.

Overview

The leading resource management software for agencies, studios, and firms. Since 2012, Float has been helping the world's top teams plan their projects and schedule their team’s time. With a simple, drag-and-drop interface and powerful editing tools, Float saves you time and keeps projects on track. Read more about Float
Business size
S M L

Starting from: US$7.50
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite
Business size
S M L

Starting from: US$49.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Zoho CRM

CRM software that helps you sell smarter, better, faster.

Overview

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat. Read more about Zoho CRM
Business size
S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

Adobe Workfront

Online Enterprise Work Management Software

Overview

Plan, execute, and deliver great work with a single source of project truth across the enterprise. Adobe Workfront helps you prioritize work, quickly identify bottlenecks, automate processes, and deliver the right outcomes. It serves leaders and team in organizations of all sizes in all industries. Read more about Adobe Workfront
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
Business size
S M L

Starting from: US$60.00
Pricing plans
Value for Money 4.3 0.2 View Pricing Plans

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

SugarCRM

Customisable customer relationship management software

Overview

SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Read more about SugarCRM
Business size
S M L

Starting from: US$49.00
  • Free Version
  • Free Trial
Value for Money 3.8 0.3

SharpSpring from Constant Contact

Affordable marketing automation for all business sizes

Overview

SharpSpring, an affordable marketing automation alternative to HubSpot and Marketo, specializes in lead generation and customer relationship management (CRM). Read more about SharpSpring from Constant Contact
Business size
S M L

Starting from: US$449.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.6

Infobip

Omni-channel customer communication and engagement

Overview

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more. Read more about Infobip
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3 0.2

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk
Business size
S M L

Starting from: US$14.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

ServiceNow

Enterprise IT service cloud solutions

Overview

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.2 0.1

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Overview

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
Business size
S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Microsoft Outlook

Email & calendar software

Overview

Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily Read more about Microsoft Outlook
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.3

HubSpot CRM

Everything you need to sell in one integrated suite

Overview

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM
Business size
S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

sales-i

Customer intelligence software

Overview

sales-i is a customer intelligence and CRM solution that helps to understand sales data and measure performance through reports, analytics and dashboards. Read more about sales-i
Business size
S M L

Starting from: US$75.00
  • Free Version
  • Free Trial
Value for Money 3.7 0.4
Quick view of Salesforce Service Cloud
Business size
S M L

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money
4.1
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